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Customer Sales Associate
Trane Technologies
Assist customers in Trane Supply stores with parts, orders, and sales to ensure satisfaction.
7d ago
C$55,000
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Saint John, New Brunswick, Canada
Onsite
Company Size
41,000 Employees
Service Specialisms
Energy Efficiency
Sustainability
HVAC Systems
Building Automation
Climate Solutions
Engineering
Design
Consulting
Sector Specialisms
K-12 Education
Higher Education
State & Local Government
Energy Supply Services
Renewable Energy and Power Solutions
Energy Contracting
Commercial
Residential
Role
What you would be doing
order processing
quote management
inventory support
customer service
sales growth
product knowledge
- Process customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales.
- Partners with customers to grow sales by identifying related products or add on extensions.
- Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment.
- Assists with warehouse/inventory management work as needed.
- Provide support to customers and find the best method to resolve problems to ensure customer satisfaction.
- Interact with customers both on the phone and in person.
- Keep current on knowledge of Trane Products, offerings, and promotions in order to provide a premier customer experience and drive sales.
What you bring
customer service
inside sales
retail
safety
continuous improvement
hs diploma
- Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.
- Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety.
- Inside sales, retail, or related experience
- H.S. Diploma or General Education Degree (GED)
- Paid Time off, including volunteer time off to support your volunteer efforts in your community.
- Benefits kick in on DAY ONE for you and your family, including Extended Health Care (EHC) that includes fertility coverage, Company-funded Health Care Spending Account (HCSA), and holistic wellness programs – WE DARE TO CARE!
- Educational and training opportunities through company programs along with tuition assistance
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Company
Overview
2008 Founded
Year Established
The company was established in 2008, marking the beginning of its journey in delivering innovative climate solutions.
- Delivers cutting-edge climate solutions.
- Global leader in creating sustainable, energy-efficient HVAC systems and services.
- Offers a wide range of products, including air conditioning, heating, and ventilation systems.
- Works with clients across residential, commercial, and industrial sectors to reduce energy consumption.
- Specializes in advanced technologies for decarbonizing building systems and improving energy efficiency.
- Typical projects include large-scale HVAC installations in commercial and industrial buildings.
- Notable for integrating digital technology into traditional HVAC systems for smarter building solutions.
- Customer First
- Integrity
- Innovation
- Sustainability
- Teamwork
- Excellence
Net-zero by 2050
Long-term climate commitment
Committed to achieving net-zero carbon emissions by mid-century, aligning with global climate goals.
50% emission reduction
Ambitious emissions target
Aiming to cut greenhouse gas emissions in operations by half by 2030, showcasing strong climate action.
Carbon-neutral by 2030
Global operational commitment
Plans to achieve carbon neutrality across global operations by 2030, reflecting a bold sustainability pledge.
- Leveraging technology to deliver sustainable solutions
- Focused on creating energy-efficient products and solutions for customers
40% women
Leadership Diversity
Targeting 40% women representation in leadership roles by 2030.
By 2030
Gender Parity Target
Aiming for gender parity in leadership roles globally.
- Focus on hiring diverse talent through global recruitment strategies
- Promoting diverse leadership teams across business functions
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