Direct Sales Consultant

Description

Lead the change, from the frontline

• Deliver exceptional customer service and ensure a consistently positive customer experience across all interactions.
• Conduct outbound calls to complete partial sales and retain customers who are moving or considering leaving Powershop.
• Support special sales campaigns and initiatives as assigned, contributing to team-wide goals and performance.
• Perform welcome calls for new customers and collaborate on achieving monthly individual and team targets.
• Execute retention strategies through proactive outreach to customers at risk of leaving, aiming to maintain loyalty and satisfaction.
• Handle inbound sales and move-related calls with the goal of converting inquiries into successful customer acquisitions for Powershop.

Requirements

This is an entry level role. Perfect for someone looking to kick-start their career in sales and customer experience.

• Proven experience in phone-based sales with a strong ability to close deals (preferred but not essential).
• Understanding of energy industry sales regulations (preferred but not essential).
• Strong teamwork orientation with a collaborative and proactive approach.
• High attention to detail and commitment to delivering quality outcomes.
• Ability to manage multiple tasks, prioritise effectively, and meet deadlines.
• Exceptional customer service and communication skills, both verbal and written.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance