Director

Description

• Oversee mechanical scopes for remodels, rollouts, and national retail/restaurant facility improvement programs.
• Collaborate with estimating teams to develop accurate HVAC/R quotes, manpower projections, equipment lists, and timelines.
• Move about the work site working around people and equipment.
• Manage the P&L of the department including setting budgets, cost controls, and managing expenses
• Develop long-term mechanical workforce strategy to support regional and national expansion.
• Positions self to install or remove equipment, including maneuvering in small spaces
• Build strong relationships with retail and restaurant facility managers, construction managers, and national brand stakeholders.
• Performing duties with minimal supervision
• Track HVAC/R performance indicators such as labor efficiency, callback reduction, and equipment installation accuracy.
• Attend regularly scheduled conference calls, company meetings, and trade shows.
• Overcome objections of prospective customers
• Establish mechanical installation standards, SOPs, QA/QC checklists, and maintenance expectations for all field teams.
• Ensuring quality of workmanship from crew
• Ensure HVAC/R systems—including RTUs, refrigeration systems, walk-ins, ice machines, economizers, condensers, exhaust systems, and make-up air equipment—are installed to manufacturer standards and project specifications.
• Facilitate purchasing of needed materials
• Provide written proposals
• Support recruiting efforts for HVAC/R managers, installers, refrigeration technicians, and mechanical subcontractors.
• Recruiting, Interviewing, and Hiring crews and support personnel
• Provide technical oversight, troubleshooting guidance, and escalation support to HVAC/R field technicians and subcontractors.
• Occasionally ascends/descend a ladder or stairs
• Maintain accurate records, project management reports, expense reimbursement forms, and other documentation.
• While performing the duties of this job the employee is regularly required to sit, talk and hear.
• Perform professional presentations or demonstrations of company services while on-site
• Working a flexible schedule of days, nights, or weekends and being available for emergencies
• Lead all HVAC/R operational activities for retail and restaurant construction projects, including planning, scheduling, installation, commissioning, and service coordination.
• Build & maintain ongoing rapport with key individuals at customer locations
• Ensure all HVAC/R projects meet compliance requirements (EPA guidelines, local codes, mechanical permits, etc.).
• Meetings with customers and site personnel to review projects
• Update company software systems
• Operate tools or equipment.
• The employee is required to use hands to type, handle, or feel objects, tools and computer controls.
• Frequently communicates with customers and co-workers while performing job tasks
• Coordinating subcontractors as needed
• Ensure smooth roll-out for customer installs
• Manage warranty issues, equipment failures, and customer escalations with professionalism and urgency.

Requirements

• Must be able to lift 50lbs.
• Professional demeanor, selling style, and appearance.
• Extensive experience in HVAC/R mechanical operations, preferably in retail or restaurant construction.
• Ability to schedule crews to meet customer timelines
• Ability to travel to, attend, and conduct presentations; Out of state travel is required.
• Demonstrated ability to use hand tools.
• Experience leading HVAC/R field teams, technicians, and subcontractors in high-volume, multi-site environments.
• The employee must occasionally lift and/or move up to 50 pounds.
• Effective organizational planning, communication, and superior time management.
• Office environment and traveling to and from businesses.
• Must be able to pass a background check
• Ability to read, interpret, and execute mechanical plans, refrigerant line layouts, and installation schematics.
• Specific vision abilities required by this job include close vision and distance vision.
• Use of basic tools and the ability to install or assemble by following instructions
• Familiarity with EPA regulations, mechanical codes, and safety standards related to HVAC/R work.
• Ability to effectively manage people
• Must be able to climb a ladder.
• Proven ability to develop repeatable processes, installation standards, and operational best practices for mechanical divisions.
• Strong technical troubleshooting skills and the ability to guide teams through complex mechanical challenges.
• Heavy lifting, standing, bending, and reaching
• Must have reliable transportation.
• Ability to recognize problems outside of scope and effectively address with customer
• Strong understanding of refrigeration systems, walk-ins, RTUs, split systems, and commercial kitchen mechanical equipment.
• 18 years of age or older
• Ability to work individually and as part of a team.
• Excellent verbal and written communication skills.
• Possess proven problem solving solutions for the customer and the company.
• Must be able to pass a drug test
• Able to build and maintain lasting relationships with customers.
• Maintaining composure when faced with adverse situations and rapidly changing environments
• Access to reliable transportation to reach customer locations
• Knowledge and experience in General Contracting.
• Computer proficiency in Windows and Microsoft applications.
• Must be self-motivated and able to work independently to meet or exceed goals.
• Communicating effectively in writing and verbally with all customers and employees. Must be prepared to field questions and proactively develop plans of action in regard to resolving issues.
• High level of integrity and work ethic.
• Understanding of jobsite protocols specific to project and site
• Effective communication with customer, project managers, and crews to ensure complete understanding of project scope.
• Ability to travel 10- 25% of time
• Ability to manage time and prioritize.

Benefits

• Competitive Salary
• Bonus and incentive programs for the department
• Laptop Provided
• Full benefits package includes vacation, health, dental, 401(k) matching potential

Training + Development

Interview process

Visa Sponsorship

Security clearance