Builds and sells affordable, move‑in ready single‑family homes across multiple U.S. markets.
Guide first‑time buyers through the home‑buying process and drive sales.
5 days ago ago
Junior (1-3 years)
Full Time
Jacksonville, FL
Office Full-Time
Company Size
383 Employees
Service Specialisms
Property Development
Construction Services
Design
Project Management
General Contractor
Sector Specialisms
Residential
Senior Living
Assisted Living
Memory Care
Independent Living
Personal Care
Role
Description
lead management
salesforce entry
sales presentation
customer calls
realtor relations
prospect follow-up
Call all customers night before loan application to ensure they are prepared with all necessary documents.
Develop, practice, and deliver a good sales presentation consistent with company training.
Attend, provide updates, and actively participate in weekly meeting as scheduled.
Responsible for a high level of activity including, but not limited to engaging with new prospects, following up with interested prospects, and setting appointments to close.
Develop and maintain relationships with realtors. This includes visiting real estate offices, networking, and conducting business with realtors.
Respond to customer queries in a prompt and efficient manner.
Deliver outstanding customer service through inbound phone calls in accordance with the Starlight homes training. This includes educating interested parties about products, setting appointments, and answering questions in a professional manner.
Communicate with Sales Manager and present organized information regarding passive and engaged prospects.
Exemplify a high level of professionalism in appearance and daily interactions with team, management, as well as customers.
Presenting Starlight homes in a knowledgeable and professional manner.
Work with all clients to understand and identify their vision while aligning the perfect home to meet their needs.
Utilize all resources to transition leads into prospective customers and consistently follow up with customers who are under contract.
Maintain an organized workspace, and help to keep office presentable.
Enter leads, appointments, and all communication into Salesforce daily.
Maintain a good line of communication with Starlight Homes team members.
Support all members of the team, and exude a collaborative approach to ensure the success of self and others.
Respond to phone calls and e-mails between Starlight team within 24 hours.
Be a subject matter expert on the homebuilding process, and be able to educate all prospects on what to expect throughout the process.
Maintain an adaptable and flexible attitude.
Generate referrals through upholding self to a high standard of customer service and satisfaction.
Call all customers under contract at least once a week to maintain customer rapport.
Call all customers the night of sale to congratulate them on their new home and to thank them for choosing Starlight Homes.
Use training modules to stay consistent with Starlight’s process, and continuously strive to improve Sales delivery.
Requirements
microsoft office
driver's license
english fluency
sales experience
positive attitude
high volume
Must be able to handle high volume situations.
Employees in the position are required to be able to hear and have vision sufficient to utilize all office equipment.
Fast paced environment subject to numerous schedule and priority change and short notice activity.
Use of hands and fingers is required to utilize standard office equipment.
Strong work ethic, drive, positive attitude, and decision-making skills.
Must be able to read, write, and speak fluently in English. Must be able to perform calculations.
At least 2 years of direct sales or customer service experience.
Strong verbal and written communication skills.
Immerse self in community information and trends, including schools, utilities, tax information, recreational areas, shopping areas, etc. along with any other additional information requested by Starlight clients.
Valid/Active Driver's License Required.
Requires occasional lifting up to 20 pounds.
Experience working with Microsoft Office products and ability to learn new software programs.
Ability to work weekends (but will either have Monday/Tuesday off, or Thursday/Friday off).
Benefits
Work onsite at the model home or mobile office within the community.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
2023 Builder
Award Recognition
Named Builder of the Year in 2023 by an external authority, showcasing excellence in the industry.
30-Day Close
Fast Closing Process
Able to complete the homebuying process and deliver homes to buyers in as little as 30 days.
Simplifies homeownership for first-time buyers through affordable new builds.
Backed by a financially strong parent company, ensuring quality and reliability.
Focuses on single-family neighborhoods in high-growth areas across the Sun Belt (Georgia to Arizona).
Features energy-efficient appliances, open-plan layouts, and modern finishes at budget-friendly prices.
Collaborates with preferred lenders to streamline the purchasing process and offer competitive monthly payments.
Balances speed and affordability, guiding buyers through every step of the homebuying journey.
Culture + Values
No information publicly available on official culture or values
Environment + Sustainability
No publicly stated environmental or sustainability strategy, goals, net‑zero target date, or results found.
Inclusion & Diversity
No publicly disclosed DEI strategy, outcomes, or gender-related statistics available.