SR.ENGINEER, KEY ACCOUNTS

Description

The role focuses on building and nurturing relationships with key utility clients to ensure their satisfaction, retain accounts, and drive business growth. Acting as the primary contact, the incumbent identifies opportunities, addresses concerns, and collaborates on strategic initiatives to maximize mutual value.

Key responsibilities span account management, business development, technical support, market intelligence, and cross‑functional collaboration. This includes serving utility companies, developing sector‑specific strategies, qualifying opportunities across transmission, distribution and generation, and supporting tenders and proposals. The position also requires providing technical consultations, monitoring regulatory trends, and coordinating with logistics, supply chain, and marketing teams to ensure smooth project execution.

• Serve as the primary contact for utility companies, ensuring customer satisfaction and long‑term retention.
• Build and maintain relationships with decision‑makers, procurement, and technical teams to secure repeat business.
• Develop and implement account strategies tailored to utility sector needs and company objectives.
• Identify and qualify opportunities in transmission, distribution, and generation within the MENA region.
• Support tenders, proposals, and bid strategies to enhance technical and commercial competitiveness.
• Promote electrical distribution systems, switchgear, automation solutions, and industrial equipment for utility applications.
• Provide technical consultations and product presentations compliant with standards such as SEC, DEWA, and ADDC.
• Collaborate with design, engineering, and execution teams to meet utility specifications and delivery requirements.
• Participate in technical evaluations, site visits, and commissioning support activities.
• Monitor market trends, regulations, and competitor actions to uncover growth opportunities and mitigate risks.
• Share actionable market insights with R&D, product management, and leadership to influence strategic decisions.
• Coordinate with logistics, supply chain, and operations to ensure smooth contract execution for utility projects.
• Support marketing initiatives through exhibitions, conferences, and utility‑focused events.
• Prepare structured reports on KPIs, forecasts, and utility project pipelines for leadership review.
• Continuously update soft and technical skills relevant to the role.
• Deliver planned activities on schedule, optimizing resources for cost‑effective outcomes.
• Report deviations and execution status of tasks regularly.
• Resolve operational problems and escalate complex issues as needed.
• Implement quality control processes and ensure product/process specifications meet standards.
• Develop and maintain written systems, policies, and procedures, seeking automation opportunities.
• Adhere to company policies, procedures, and work instructions.
• Ensure compliance with health, safety, and environmental regulations in all work activities.

Requirements

The role demands continuous skill development, efficient delivery of planned activities, problem‑solving, and adherence to quality, compliance, and health‑safety standards. The incumbent must produce regular performance reports, drive process improvements, and ensure alignment with company policies and procedures.

Candidates should hold a Bachelor’s degree in Electrical Engineering or Business Management and possess 4‑6 years of relevant experience. Required competencies include account management, contract monitoring, customer relationship management, product knowledge, SLA handling, and strong presentation skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance