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Customer Relationship Advisor
Gloucester City Homes
Advisor handling first‑contact customer inquiries across phone, email, social media and website.
1 months ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Gloucester, England, United Kingdom
Hybrid
Company Size
200 Employees
Service Specialisms
Property Development
Housing Management
Repairs and Maintenance
Building Services
Tenant Support
Project Management
Community Engagement
Sustainability Services
Sector Specialisms
Residential
Repairs
Maintenance
Regeneration
Risk
Governance
Assurance
Customer Centric
+6 more
Role
Description
Requirements
problem solving
housing management
microsoft office
crm
call handling
contact centre
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Culture + Values
Environment + Sustainability
£130M Package
Energy Efficiency Funding
Part of a larger £130 million funding package allocated to energy-efficiency improvements.
£60M Investment
New Home Construction
Investment towards building almost 400 new homes, including 150 through estate regeneration.
£5M Programme
Energy Efficiency Improve...
Programme to improve energy efficiency of 299 homes, building on prior efforts.
10% Reduction
Heating Costs & Emissions
Trial of Switchee smart thermostats yielded a 10% reduction in heating costs and carbon emissions.
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