Driver Manager

Description

• 1st point of contact for work issues, problems and troubleshooting.
• Coordinate daily terminal activities: customer order acceptance, data entry, asset management, schedule preparation and accepting accountability of meeting dispatch & terminal specific operating objectives.
• Bring energy, enthusiasm and a positive attitude to the job. Promote teamwork and a positive work atmosphere.
• Involved with retaining, recruiting and hiring of drivers; treating drivers fairly, respectfully and honestly.
• Interact with customers both internal and external in a cooperative friendly manner; insist on the same level of cooperation from the driver force; ensure quality customer service
• Enthusiastically implement and support all company quality and safety improvement efforts.
• Identify process breakdowns and develop improvement plans with partners to resolve.

Requirements

• Experience and ability in using Microsoft Office suite
• Experience in the transportation field preferred.
• Strong analytical and problem solving skills.
• Bachelor’s degree or equivalent experience in the transportation field preferred.
• Ability to effectively handle escalations and time critical issues, perform transactions in a timely and accurate manner.
• Strong supervision, planning, coordination, negotiations, and employee relations skills.
• Excellent written and oral communication skills.
• Teambuilding skills and the ability to drive change.
• Willing to understand and support change, as it relates to processes, structure and business modeling.
• Familiar with Transportation Management Software (ie: TMW, McLeod)
• Coaching and development skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance