Regional Field Trainer

The Regional Field Trainer plays a vital role in elevating leasing and operational performance across Hillpointe communities. Responsible for delivering in-person onboarding, coaching, and practical skills training, this role ensures team members are confident and consistent in executing the Hillpointe way. Supporting one of Hillpointe’s two Regional Vice Presidents of Property Management, each trainer will work directly with onsite teams to reinforce company standards and provide hands-on support where it matters most.

• Partner closely with Regional VPs to identify performance gaps and deploy targeted field support.
• Conduct property visits to observe team interactions, offer real-time coaching, and reinforce leasing fundamentals.
• Lead on-site onboarding for new hires, teaching Hillpointe’s approach to customer service, phone etiquette, and closing techniques in the model.
• Train new and existing team members on touring best practices, follow-up expectations, and how to build strong prospect connections.
• Maintain accurate documentation of training visits, outcomes, and employee development progress
• Support community lease-ups, grand openings, and staffing transitions through boots-on-the-ground training and mentoring.

• Confident coaching style with the ability to build trust and motivate others
• 3+ years of experience in property management or leasing
• 1+ years of experience in training, onboarding, or mentorship roles
• High school diploma or equivalent; college degree preferred
• In-depth knowledge of leasing strategies, customer service standards, and operational procedures
• Demonstrated success in a leasing, customer service, or sales leadership position
• Comfortable with frequent travel and adjusting to varying property dynamics
• Exceptional communication and presentation skills
• Must be able to travel up to 75% across assigned regions
• Highly organized and self-directed, with strong follow-up skills