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Case Manager (Scatter Site Bronx)
Postgraduate Center For Mental Health
Provides mental health services, training, and research to promote well-being and recovery.
Provides counseling, case management, and crisis intervention for Bronx residents
12d ago
Junior (1-3 years)
Full Time
Bronx, NY
Field
Company Size
50 Employees
Service Specialisms
Mental Health Services
Therapeutic Support
Psychotherapy
Training and Education
Clinical Supervision
Research
Sector Specialisms
Residential
Mental Health Housing
Clinical Services
Behavioral Health
Supportive Housing
Community Mental Health
Health Home Care Management
Transitional Care
Role
What you would be doing
functional assessment
service plans
case documentation
crisis management
incident reporting
community activities
Interact appropriately with residents in the field and act as a role model for program
Assess and respond to resident situations, including the utilization of de-escalation techniques.
Implement individual service plans to assist residents in attaining rehabilitation goals.
Conduct assessments of residents, including but not limited to Functional Assessments,
Adhere to personnel and residential policies and procedures as outlined in the PCMH Personnel
Lead recreational, counseling, and other rehabilitation groups.
Conduct apartment inspections and provide support to clients with regard to apartment
Work with an assigned caseload of residents to provide support services.
Escort clients in the community to medical, benefit, or other pertinent appointments.
Maintain, develop and document accurate case records, regular progress notes and
Offer instruction and service delivery in any of 11 different service categories through role
Manage crises and intervene appropriately to minimize risk of potential harm to residents, staff,
Participate in residential staff meetings.
Provide counseling to clients/residents as required.
Report crises, untoward incidents, and emergencies immediately to the clinical staff on call
Coordinate and participate in community activities.
What you bring
bachelor's
associate
case management
communication
conflict resolution
time management
Ability to work effectively with others and demonstrate conflict resolution skills
Ability to remain calm and focused in emergency situations and respond to crises
Ability to develop and network with community resources
Ability to effectively manage time
Strong oral and written communication skills
Ability to appropriately assess and respond to situations, including ability to de-escalate
A minimum of a Bachelor’s Degree, preferably in a Human Service discipline, is required. Minimum of two years of experience working as a Case Manager, or Counselor in a residential, mental health or related setting.
Excellent interpersonal skills and ability to relate to residents.
Strong customer services skills
An Associate Degree, preferably in a Human Service discipline, may be substituted for adequate experience (5+ years).
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