New Home Sales Consultant

Description

• Customer Satisfaction and Engagement: Maintain a customer satisfaction rating of 90% or higher by providing proactive engagement and exceptional service. Present a confident and knowledgeable demeanor to customers, building trust and rapport. Cultivate a positive customer experience by setting clear expectations and educating on the home buying process. Proactively address customer inquiries with professionalism and expertise.
• Sales Targets and Performance: Achieve or surpass monthly sales and appointment targets set by the sales manager. Ensure timely follow-up with leads and maintain accurate records in Salesforce to optimize sales opportunities. Adhere to a structured sales process consistently to enhance efficiency and effectiveness.
• Collaboration and Partnership Development: Collaborate with the Realtor/Broker community to drive Outside Realtor-generated sales, fostering strong partnerships.
• Process Optimization: Utilize Salesforce and other contact management software to streamline processes and boost sales performance.
• Documentation and Compliance: Assist in contract and sales document preparation, ensuring accuracy and compliance.

Requirements

• Organizational and Time Management: Strong multitasking, organizational, and time management skills to handle multiple priorities efficiently and meet deadlines.
• Proven Sales Experience: Minimum of 3 years of successful sales experience, demonstrating a track record of achieving sales targets.
• Exceptional Customer Service: Minimum of 3 years of demonstrated excellence in delivering exceptional customer service, ensuring high satisfaction levels.
• Problem-Solving: Creative problem-solving approach with empathy and confidence, prioritizing the company's interests.
• Strong Communication: Exceptional verbal and written communication abilities to effectively interact with clients and stakeholders.

Benefits

• Participation in our 401(k)-retirement savings plan with Company contributions
• Six paid holidays
• Paid volunteer hours
• Company supported medical, dental and vision benefits for employees and families
• Employee Referral Bonus - Up to $1,000
• Engaging company culture – Including our annual “Ferris Bueller’s Day Off”
• Employee Recognition Program
• 120 hours of paid time off for the first year
• New home discount

Training + Development

Interview process

Visa Sponsorship

Security clearance