COMMUNICATIONS AND ENGAGEMENT COORDINATOR

Company logo
Esfm® Usa
ESFM® USA provides facilities management, janitorial, and maintenance services to diverse industries.
Coordinate onboarding, create internal communications, and drive employee engagement for R&D sites.
7 days ago ago
Junior (1-3 years)
Full Time
Waltham, MA
Onsite
Company Size
10,000 Employees
Service Specialisms
Facility Management
Janitorial Services
Security Services
Maintenance Services
Project Management
Engineering Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
onboarding coordination
content development
platform management
metrics reporting
video production
engagement planning
  • Coordinate and personalize onboarding experiences, through communications, logistics, check-ins, and resource management, to ensure new hires feel welcomed, informed, and supported.
  • Collaborate with cross-functional teams to promote site-wide initiatives and ensure consistent messaging across departments.
  • Assist Workplace Services and Communications teams by contributing to planning, content development, coordination of deliverables.
  • Ensure all communications reflect the company’s values, tone, and commitment to scientific excellence.
  • Draft and edit internal communications and engagement platforms tailored to R&D audiences, including newsletters, updates, and announcements.
  • Manage internal communication platforms and digital signage to ensure timely, engaging, and consistent messaging across the site.
  • Maintain communication calendars and assist in tracking engagement metrics to inform future strategies.
  • Track and report communication metrics to evaluate impact and inform continuous improvement efforts.
  • Support with planning site engagement activities including recognition programs, and science-focused community-building initiatives.
  • Produce localized visual and video content using enterprise tools to showcase team culture and highlight onsite engagement.
What you bring
bachelor’s
sharepoint
teams
microsoft office
canva
social media
  • Internship or volunteer experience in communications or employee engagement is a plus.
  • Bachelor’s degree in Communications, Marketing, Media Studies, Journalism, Public Relations, or related field (or equivalent experience).
  • Familiarity with internal communication platforms (e.g., SharePoint, Teams).
  • Comfortable using digital tools such as Microsoft Office and Canva.
  • Experience with basic graphic design or video editing tools.
  • Expertise in creating, curating, and publishing compelling content across social media platforms to engage, inform, and influence a targeted audience.
  • Strong writing and editing skills with attention to detail.
  • Organized, proactive, and able to manage multiple tasks.
Benefits
  • Paid Parental Leave
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Time Off
  • Commuter Benefits
  • Retirement Plan
  • Identity Theft Protection
  • Discount Marketplace
  • Life Insurance/ AD
  • Pet Insurance
  • Health and Wellness Programs
  • Personal Leave
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
Training + Development
Information not given or found
Company
Overview
  • Founded with a focus on providing efficient, high-quality facilities management services across various sectors.
  • Offers a comprehensive range of services, from janitorial and maintenance to specialized facilities management solutions.
  • Notable for delivering tailored services in industries such as industrial, commercial, residential, and energy.
  • Works with clients to optimize building operations, ensure cleanliness, and reduce operational costs.
  • Experienced in managing complex and large-scale projects, focusing on sustainability and long-term value.
  • Has a strong presence in both public and private sectors, delivering customized solutions that exceed client expectations.
Culture + Values
  • Integrity and Trust
  • Commitment to Excellence
  • Customer Focus
  • Accountability
  • Collaboration
Environment + Sustainability
Net zero by 2050
Carbon Emissions Target
A commitment to achieving net-zero carbon emissions by the year 2050.
  • Active commitment to reducing energy consumption
  • Implementation of waste reduction programs
  • Promoting eco-friendly and sustainable procurement practices
  • Dedicated to minimizing environmental footprint through sustainable operations
Inclusion & Diversity
  • Gender diversity and inclusion focus
  • Ongoing efforts to enhance workforce diversity
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