Service Account Manager

Description

• Primary goal is to sell new service maintenance agreements and truck-based service and project work.
• Primarily responsible for growing our overall service business by prospecting in assigned market territory to develop and cultivate new “existing building” “owner direct” customers.
• Mentors less-experienced Service Account Managers.
• Develops and maintains positive relationships within assigned customer accounts. Oversees the sales process and acts as a “One Southland” point of contact for customers, engaging any internal teams or support necessary to allow for additional business development.
• Proactively manages the service sales process to close sales, including prospecting, qualifying, customer’s setup and procurement process, proposals, presentations, as well as handling questions and objections.
• Continuously generates new sales by using existing and potential customer networks and social networking. Identifies new business opportunities acting as the customer’s building solutions partner for all areas of locally provided service offerings.

Requirements

• 3+ years in direct relevant experience.
• Strong collaboration skills internally and externally, with strong problem-solving abilities
• Strong verbal and written communication, including presentation skills
• Demonstrated sales skills in prospecting, qualifying, proposing and closing sales and capable of developing and managing large accounts (existing and new)
• Strong Microsoft Office skills, including Excel, Word and PowerPoint.
• Strong knowledge of service policies, procedures and capabilities
• Strong customer service skills and ability to develop customer relationships
• Solid knowledge of CRM
• Two-year relevant degree or equivalent training and experience, such as trade-level training or industry experience
• Frequent travel to job sites within assigned region

Benefits

• Pre-tax flexible spending plans (health and dependent care)
• Medical, dental, and vision insurance (100% paid for employee)
• 401(k) plan with 50% company match (no cap) and immediate 100% vesting
• Paid parental leave
• Annual bonus program based upon performance, achievement, and company profitability
• Disability income protection insurance
• Training/professional development opportunities and company-paid memberships for professional associations and licenses
• Paid holidays, vacation, and personal time
• Term life, AD&D insurance, and voluntary life insurance
• Wellness benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance