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Service Supervisor-Fire Sprinkler
Johnson Controls
Supervises fire sprinkler service technicians, manages schedules, revenue and safety.
14d ago
$82,000 - $104,000
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Houston, TX
Field
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
revenue management
safety compliance
fire inspection
customer relations
territory planning
crm training
- Revenue responsibility- Including implementing plans, programs and processes designed to meet and exceed corporate goals and objectives as well as maximizing market potential of the service business including new bookings (sales), revenue and profitability.
- Safety Compliance: Ensure that all employees comply with corporate safety programs. Responsible to ensure that employee safety training id through, complete and up to date. Identify safety issues and hazards and notify corporate safety office of those conditions that require corrective action.
- NICET Level II in Inspection, Testing of Water Based Fire Protection Systems
- Customer Satisfaction: Responsible for maintaining effective customer communications along with building solid customer relationships from initial contact through order acquisition, delivery, installation and service. Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations.
- Productivity Improvement: Responsible for setting fair and manageable territories for technicians. Ensure that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives utilizing management tools and practices. Also responsible to be proficient at, perform as required and instruct/train all new and existing clerical and dispatch personnel in all specific job procedures including our CRM system.
What you bring
travel
fire protection
associate degree
leadership
ba degree
5-10 years
- Available for local/regional travel, which may include nights and weekends to accommodate customer's schedule.
- Candidate must have understanding and knowledge of different types of applications of water-based fire protections systems. (Wet systems, Dry systems, Pre-Action systems, Foam systems, and Fire Pumps)
- Associate degree or equivalent experience.
- Demonstrate supervisory/leadership abilities to include training, team building, presentation and negotiation skills, district administration and effective interaction with customers.
- BA Degree
- Minimum of 5-10 years’ experience in a supervisory position.
- Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
- Competitive salary
- Paid vacation/holidays/sick-time- 15 days of vacation first year plus 5 days sick time and 3 flex holidays
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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