Office Scheduler

Description

• Create, update, and maintain daily work schedules for installation crews.
• Pull schedules and job details from client portals.
• Pull purchase orders and verify job-related documentation.
• Work with a sense of urgency to meet deadlines and support daily operations.
• Maintain organized digital and physical records.
• Enter job details accurately into company systems.
• Create job tickets and distribute them to the appropriate teams.
• Provide status updates to clients, internal staff, and suppliers.
• Ensure all schedule changes are communicated promptly to field teams.
• Answer phones and respond to emails in a timely and professional manner.
• Learn service areas and job site locations to improve scheduling efficiency.
• Assist with resolving warranty concerns and coordinating follow-up visits when needed.

Requirements

• Comfortable with computers, client portals, and data entry systems.
• Strong problem-solving skills, including handling warranty and customer concerns.
• Ability to manage multiple tasks with accuracy and urgency.
• Knowledge of the insulation or construction industry is a plus (but not required).
• Previous experience in scheduling, dispatching, or office administration preferred.
• Strong communication skills, both written and verbal.
• Frequent communication with crews, clients, and management.
• Fast-paced office setting within a construction/insulation company.

Benefits

• Employee Financial Assistance Program
• Paid vacation and holidays
• Opportunities for growth and advancement.
• Medical, dental, and vision coverage
• 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance.
• Scholarship opportunities
• Longevity Stock Program
• Company Paid Life Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance