Financial Programs Coordinator

Description

• Keep Community Life Senior Manager appraised of issues affecting residents
• Ensure compliance with FSS program action plan and manual including staying abreast of any HUD FSS changes and requirements.
• Participate in the coordination of resources for lease compliance issues such as income enhancements and rental assistance.
• Support the collection of the annual Community Life Questionnaire.
• Operate in a timely manner, with consistency and a high level of integrity and professionalism; provide excellent customer service to residents and partners
• Coach participants using mobility mentoring to set financial goals aligned with resident’s aspirations.
• Attend trainings and continue education opportunities offered by the Community Life Hub team
• Participate in ongoing professional development.
• Attend weekly meetings with Community Life Senior Manager and CL site team
• Build relationships with residents to better understand their needs and aspirations and connect them with the local resources and opportunities.
• Understand and explain how the Rent Reporting for Credit Building program works to improve credit score by paying rent on time.
• Oversee the FSS Program at Kensington including recruitment, coaching, training, reporting, and all administration of the program.

Requirements

• Knowledge of Yardi, Property Management databases, or CL Dynamics is a plus.
• Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning, implementing, and evaluating programs and services.
• Excellent communication, organization and writing skills
• Knowledge of federal, state and local policies affecting housing is a plus.
• Ability to coordinate and teach financial education workshops
• Proficiency with MS Excel, PowerPoint, Word, Outlook and other computer programs
• Practiced in financial program outreach, enrollment, and file management
• Ability to create outreach and marketing materials using Publisher or other design programs to meet FSS Program enrollment and participation goals.
• Use of TCB's data collection system, CL Connect to document coaching, referrals and programs implemented.
• Bachelors preferred with a focus in social work, human services, public health, community development, or related field.
• Ability to collect, track and understand data in order to assess programs and partnerships and inform strategies.
• Capable of building and maintaining positive relationships with a wide variety of stakeholders, including but, not limited to residents, senior staff, volunteers, interns, and community partners
• Previous engagement, communication, and collaboration with people of diverse socioeconomic and cultural backgrounds
• Minimum 1 year experience as an FSS program coordinator or FSS coach or financial coach desired
• Experience working with partners and site team members to implement programs and initiative
• Bilingual (English and Spanish) required.
• Experience working with families to support their aspirations
• Ability to work some weekends and evenings is required
• Experience with financial reporting requirements and daily activity database tracking

Benefits

• This is a grant-funded position and will be extended beyond the 3 year grant based on securing further funding. Salary: $55k
• Hospital & Critical Illness Insurance
• Medical, dental, and vision insurance
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• 12 Paid Holidays & tenure-based PTO accruals
• Confidential, 24/7 Employee Assistance Program
• 403(b) retirement plan with company match
• Company paid Life & Disability Insurance
• Employer contributions to Health Savings Accounts

Training + Development

Interview process

Visa Sponsorship

Security clearance