Program Manager

Description

• Effectively communicate features and benefits of solutions and manage prospect expectations;
• Remove, resolve or escalate roadblocks for team members in a timely manner;
• Manage engineering and estimation process to include interfacing with multiple representatives of sales, marketing, management, vendor and customer teams;
• Work with management to develop design build quotes based on project estimates;
• Programming, commissioning, testing and troubleshooting of these systems at customer locations and remotely, documenting service performed and test results;
• Analyze blueprints, construction drawings and technical/functional design specifications to prepare compliant engineered solutions and associated cost estimates;
• Work with large and strategic clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands;
• Generation of technical Scopes of Work (SOW), bill of materials (BOMs) and detailed design narratives for engineered solutions and associated cost estimates;
• Conduct onsite or online presentations to the client that showcase the services and products of the company;
• Participate in technical discussions and meetings with customers and product partners;
• Effectively apply project methodology to include planning, organizing, monitoring, managing budget, project closure activities and enforcing best practices;
• Maintain quality assurance by following organization standards;
• Interface with product and distribution partners to obtain systems, device and equipment pricing during engineering process;
• Perform needs analysis meetings and job site walks with customers;
• Manage project team and field technicians to ensure that projects are completed efficiently and with the utmost quality;
• Facilitate project meetings internally effectively and ensure that the team is focused on continuous improvement.
• Identify and manage project risks to ensure that timeliness, cost and quality are enforced;
• Maintain in-depth product knowledge of the service offerings of the company;

Requirements

• Current and valid US driver’s license preferred
• At least 5 years of experience in similar position
• Must pass pre-employment background check and drug test in accordance with federal, state, and local laws
• Technical and security engineering resource;
• Associate’s Degree, or an equivalent combination of education/experience

Benefits

• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.

Training + Development

Interview process

Visa Sponsorship

Security clearance