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Principal Product Manager - UPI
Pacific Gas And Electric Company
Drive design, testing, and launch of Grid‑Edge customer engagement products.
5d ago
$140,000 - $207,900
Expert & Leadership (13+ years)
Full Time
Oakland, CA
Hybrid
Company Size
24,000 Employees
Service Specialisms
Energy Services
Renewable Energy
Grid Modernization
Utility Infrastructure
Power Generation
Electric Transmission
Electric Distribution
Gas Transmission
Sector Specialisms
Electric Utility
Natural Gas
Residential
Commercial
Infrastructure
Energy
Safety
Reliability
Role
What you would be doing
product design
project management
integration
requirements docs
prototype testing
stakeholder engagement
- Create executive presentations and pitch leadership for approval of the product for deployment
- Develop business and operating plans to commercialize the product
- Manage the project timeline, budget, and advocate for and adjust resourcing when necessary.
- Removes barriers to products and projects moving forward in an autonomous fashion
- Prepare a strategy for product lifecycle including hand-off to other portions of the Organization once the solution is sufficiently developed
- Contribute to the overall company R&D strategy and framework.
- Lead the product design initiative on PG&E’s “Customer Engagement 2.0” initiative alongside direction from internal and external stakeholders. The Customer Engagement 2.0 initiative asks how we might reimagine customer engagement by harnessing the data and capabilities of AMI 2.0 and grid-edge technologies
- Work with internal partners to develop end-to-end business process integrations.
- Provide teammates with support on other projects and initiatives within the GRiD and Grid Edge smart meter 2.0 portfolio as needed
- Lead customer engagement activities to recruit and onboard customer pilots.
- Handles multiple projects and stakeholders and pushes for pace with self-directed drive.
- Partner with the Electric Vehicle, Building Electrification, and Load Management teams to integrate the products to the rest of the Utility Partnerships & Innovation Organization
- Create the Marketing Requirements Document (MRD) and Product Requirements Documents (PRD) as appropriate for hand off to Software and the IT Solution Architects.
- Drive coordination between PG&E’s technology vendors and partners to ensure interoperability and integration.
- Interview customers, perform syntheses, create prototypes, test prototypes, and design a new customer engagement product while following a Design Thinking based process
- Engage with the broader organization and “growth advocates” in collaboration with the product team to prototype and test product concepts
- Engage project execution stakeholders (e.g IT, cybersecurity, DERMS, vendors) to leverage PG&E’s Lean Operating System framework of Daily/Weekly/Monthly Operation Reviews (ORs) to drive execution and program management.
- Oversee contractor or peer team member support as needed depending on the needs of the specific product or project.
What you bring
design thinking
software products
hardware products
distributed energy
10 years
bachelor
- Experience developing new products within a utility environment
- Experience in Design Thinking and customer first product design processes
- 10 years of job-related experience
- Bachelor of Arts or Bachelor of Science in Business, Economics, Marketing, Psychology, or related.
- Empathic and curious – has an ability to seek to understand while driving towards shared outcomes
- Experience leading cross cutting programs or technology deployments, with a focus on emerging/innovative technologies and creating new process & structure for rapid scale-up.
- Experience deploying Software Products (applications, services, etc.) or consumer Hardware Products
- Able to operate at different levels of abstraction, outcome focused while understanding and adhering to process where necessary
- Experience both inside and outside of the utility industry
- 10 years of job-related experience in Distributed Energy Resources and consumer energy products
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Interview process
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Company
Overview
1905
Year Founded
The company was established in 1905, marking its long-standing presence in the energy sector.
16M
People Served
The company provides energy services to over 16 million individuals across Northern and Central California.
- Focus on delivering safe, reliable, and affordable electricity and natural gas to a diverse customer base.
- Operations span from energy generation, transmission, and distribution to customer service and renewable energy solutions.
- Heavily involved in the development of green energy sources, including solar and wind power.
- Maintains a key role in maintaining the region’s energy grid and supporting sustainable growth.
- Pioneered energy efficiency programs to help reduce consumption and minimize costs for customers.
- Recognized for innovation in grid modernization and integration of clean energy into California’s power mix.
- Faced challenges, including natural disasters like wildfires, which have shaped its operations and future strategies.
- Remains a cornerstone of California's energy sector, continuously working to improve and modernize the grid.
- Safety is prioritized above all.
- Accountability is expected of everyone.
- Integrity, transparency, and humility guide actions.
- Customer service is a primary focus.
- Change, innovation, and continuous improvement are embraced.
- Diversity and inclusion are valued.
- Communication involves speaking up, listening, and following through.
- Success is achieved through collaboration and partnership.
- Teamwork and unity are emphasized.
100% GHG-Free
Electricity Supply
Delivering entirely greenhouse gas-free electricity in 2023.
3M EVs
Electric Vehicle Fueling
Aim to fuel 3 million electric vehicles annually by 2030.
58M CO2
CO2 Reduction Target
Expected reduction in CO2 emissions from electric vehicle use by 2030.
2,100 MW
Battery Storage
Total battery storage deployed as of April 2024.
- Targeting net zero greenhouse gas emissions by 2040.
- Aiming for a 70% renewable energy power mix by 2030.
- Planning to blend 15% renewable natural gas in pipelines by 2030.
- Targeting 48 million metric tons of lifecycle emissions reductions via efficiency and electrification by 2030.
- Committed to becoming climate-positive by 2050.
18-year streak
Corporate Equality Index
Consistently achieved a perfect score on the Human Rights Campaign's Corporate Equality Index for 18 consecutive years.
Nine-year 100%
Disability Equality Index
Maintained a perfect score on the Disability Equality Index for nine consecutive years.
26% women
Workforce composition
Approximately 26% of the workforce are women among ~28,000 employees.
50% minorities
Diverse workforce
Over half of the workforce identifies as a minority.
- Middle management: 34% women; senior management: 42% women; executive officers: 50% women.
- Employee resource groups: 11 groups supporting diverse communities including Women, LGBTQ+, veterans, disabilities.
- Annual DEI awards and partnerships with Society of Women Engineers, National Society of Black Engineers, Out & Equal.
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