Contract Compliance Manager (PFI/NHS)

The successful candidate will serve as the primary interface for commercial compliance, ensuring all facilities management services meet contractual, financial, and reporting requirements. They will also embed robust controls and drive continuous improvement.

The Contract Compliance Manager will be pivotal in maintaining compliance, supporting audits, and ensuring transparency and accountability in all commercial aspects of the PFI contract.

• Track and report service variations, commercial opportunities, and financial impacts.
• Lead commercial compliance across the PFI contract, interpreting complex terms into practical solutions.
• Monitor contract risks proactively, resolving issues with Trust, SPV, and internal stakeholders.
• Manage and reconcile monthly financial performance, including invoicing, deductions, and unitary charges.
• Drive accurate and timely performance and compliance reporting across weekly, monthly, and quarterly schedules.
• Ensure readiness for audits and embed best practices in governance, reporting, and lifecycle management.
• Act as key liaison for Trust and SPV stakeholders, leading performance review meetings and dispute resolution.
• Collaborate with Commercial and Finance teams to ensure accurate forecasting, reporting, and audit readiness.
• Own and manage the Unitary Charge Pack, validating financial deductions, service credits, and KPIs.
• Utilise CAFM systems to automate monitoring and validate compliance.

This is a commercially-focused role requiring strong expertise in PFI contract management, financial oversight, risk mitigation, and strategic stakeholder engagement.

• Solid understanding of commercial contract clauses, governance, and regulatory compliance.
• Extensive experience managing PFI or performance-based commercial contracts, preferably in Soft FM or healthcare.
• Proficient in CAFM systems, Excel, and commercial reporting tools.
• Skilled in contract interpretation, SLA management, and legal/commercial dispute resolution.
• Excellent analytical, communication, and problem-solving skills.
• Strong financial acumen and experience with PPA/PFI payment mechanisms.
• Experienced in stakeholder engagement, negotiations, and working closely with legal teams.
• Ability to manage multiple priorities in a fast-paced, complex environment.