Bilingual Appointment Coordinator - On-Site

Description

The Bilingual Appointment Coordinator – Sales Dispatch role is a full‑time, in‑office position in Fort Lauderdale, with a schedule of 1:30 pm to 10 pm (Thursdays and Saturdays off, Sundays 10:30 am‑7 pm) and responsibilities that include professional phone communication, resolving appointment issues, and coordinating daily sales consultations.

• Communicate professionally with sales representatives and customers over the phone
• Resolve appointment‑scheduling issues and ensure a positive customer experience
• Coordinate daily sales consultations and track progress reports
• Work a shift from 1:30 pm to 10 pm, with Thursdays and Saturdays off; Sundays 10:30 am‑7 pm
• Build trust with customers through inbound and outbound call handling in a performance‑driven environment
• Utilize Microsoft Office (Excel, Teams, Outlook) for data entry and system navigation
• Apply active listening, attention to detail, and multitasking skills
• Provide bilingual support in English and Spanish

Requirements

Ideal candidates are resourceful, adaptable, and experienced in inbound and outbound call handling; they must be tech‑savvy with Microsoft Office, possess strong active‑listening and detail‑oriented skills, have appointment coordination or sales dispatch experience, be bilingual in English and Spanish, and hold at least a high school diploma.

• Demonstrate resourcefulness and quick problem‑solving abilities
• Adapt to change and take on new tasks efficiently
• Leverage appointment coordination or sales dispatch experience
• Hold at least a high school diploma or equivalent

Benefits

Compensation includes $18 per hour plus uncapped bonuses, with an average first‑year income ranging from $45,000 to $50,000, alongside growth opportunities, medical/dental/life/disability insurance, paid holidays and PTO, a competitive 401(k) match, and wellness incentives.

Renuity is committed to equal opportunity, diversity, and inclusion, offering accommodations for disabilities or religious needs, and encourages applicants to contact HR with any questions.

Training + Development

Interview process

Visa Sponsorship

Security clearance