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Audit HMO licences, liaise with landlords/tenants, ensure compliance and maintenance.
8d ago
£35,000
Junior (1-3 years), Intermediate (4-7 years)
Full Time
London, England, United Kingdom
Hybrid
Company Size
813 Employees
Service Specialisms
Block Management
Build to Rent
Corporate and Relocation Services
Financial Services
New Homes
Property Solicitors
Residential Lettings
Residential Sales
Sector Specialisms
Residential
Commercial
Investment
Development
Sales
Letting
Property Management
Financial Services
Role
What you would be doing
crm management
portfolio audit
safety review
post‑inspection
remedial oversight
stakeholder liaison
Liaise with landlords, tenants, the property management team and contractors to ensure maintenance is completed to an excellent standard and in a timely manner
Oversee any associated remedial works in conjunction with the Property Manager to ensure they have been completed to a high standard
Ensure required maintenance has been inspected post completion
Support the other members of the HMO Licensing Team to ensure a high level of service is provided to clients and specific HMO legislation is adhered to
Audit the assigned lettings portfolio to identify which properties require a licence either prior to move in or mid-tenancy for new schemes
Develop and maintain a good level of HMO knowledge – understanding the different types of licenses and requirements affiliated with the licences etc.
Ensure that all relevant CRM databases are accurately maintained and updated
Review all safety checks/certificates for HMO properties
Ensure landlords are informed of new licensing schemes in a timely manner
What you bring
fixflo
kamma
goodlord
hmo licensing
customer service
Able to navigate various external platforms including Fixflo, Kamma and Goodlord.
Experience in HMO Licensing is essential
Has a clear understanding of the HMO licensing requirements and process
Confident in delivering exceptional customer service to landlords and tenants
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