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Systems Integration Specialist
Marlowe Fire & Security Group Recruitment
Fast‑growing UK fire, life‑safety & security recruitment for engineers, technicians & support staff.
Systems Integration Specialist responsible for improving the usage and optimization of CASH4Windows and other systems across all Fire Division Businesses, providing technical support, training, and problem analysis.
Facilitate the governance process, ensuring questions are raised to the correct governance forums, and decisions are effectively communicated and recorded
Ensuring the group can meet its corporative objectives through the provision of innovative solution, focusing on data, system usage, training and effective reporting
Extraction and presentation of data from the Group's core business systems and analysis of the data to support revised business practices
Always providing competent support and expert advice to stakeholders across the organisation
Prepare, review and execute mass uploads and changes of data
Writing clear and comprehensive documentation for processes, reports, systems, functions, etc to support and deliver new systems / technologies, and to support training initiatives
Work with any external third party to help accelerate our drive to deliver consistent and high-quality customer service
Cleansing of such data to ensure accurate reporting across the business
Identify data issues and work with stakeholders to resolve inaccuracies
Assist the Application Development Team, rolling out, training of new systems, processes and reports
Review and build functions in databases
Support business users in developing detailed training plans and conduct training sessions to improve the usage of the IT systems
Monitor and review project performance, alerting the Project Manager/Programme Manager to any potential areas of concern
Communicate information systems plans to business users, encouraging end ownership and adoption of these systems
Support users across the Group with the implementation of new information systems
Manage the quality of project documentation, ensuring all project products are produced to the high standards expected by the programme
Provide technical support, training and problem analysis for the Group's core business systems, both office and field based
Identify areas of opportunity to reduce paper usage within the business and improve overall productivity
Focus on optimisation of CASH4Windows across all Fire Division Businesses
Be a major influencer over all of Service Delivery, Integration & IT and the wider company as necessary
Focus on training of employees on CASH4Windows across all Fire Division Businesses
What you bring
problem solving
cash4windows
sage
sql
excel
crm software
Proven track record for improving process efficiencies and solving problems
Knowledge of CASH4Windows and/or Sage desirable but not absolute
Excellent documentation skills, both IT and business process documentation
Strong leadership skills with an ability to motivate direct reports
Able to manage time and work under pressure to tight deadlines
Excellent training skills with the ability to create, design and deliver multi-user classroom sessions
Clear and confident communicator, effective team player, with the ability to work with end users of varying IT abilities
Experience of supporting users within a Microsoft Technology environment
A good eye for detail, and attention to detail when performing data analysis
Demonstrate initiative and discretion in handling complex, sensitive and/or confidential information
Be a visible leader of the Integration, Alignment and Commercial Team
Ability to write queries in SQL, build refreshable and automate reports
Excellent communication skills both written and verbal, and internal personal skills
Excellent working knowledge of CASH4Windows.
Knowledge and ability to write in Python, not essential, but desirable
A full driving licence is essential as there is a requirement to travel to other group locations.
Able to work on own initiative and within a team environment aligned to our company strategy
Experience in Excel and Office solutions to deliver reporting requirements
Personality - Energy, Drive and Enthusiasm to succeed.
Able to manage the demands of numerous tasks
Advanced Excel Skills and good general Microsoft Office skills
Knowledge of other CRM packages and accountancy software, for example Sage, Xero, Quick Books
Benefits
Life Assurance - 4x your annual salary for peace of mind
Generous Holiday Allowance - Paid annual leave plus bank holidays
Unlimited Referral Bonuses - Earn up to £1,000 per successful hire through our referral scheme
Competitive Base Salary - Reflective of experience and industry standards
Mental Health & Wellbeing Support - Access to professional resources to support your wellbeing
Employee Recognition Programme - Celebrating outstanding contributions across the team
On-Site Gym Access - Stay active with complimentary use of our fully equipped gym
Career Development - Ongoing training, support, and progression opportunities
Company Vehicle or Allowance - Tailored to your preference and location
Royal London Pension Scheme - Helping you plan for a secure future
Free On-Site Parking - Safe and convenient access to your workplace
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