

Fully integrated real‑estate firm developing, constructing, acquiring, investing in and operating quality residential communities.
The Community Ambassador role is front-line staff responsible for delivering exceptional service to prospective and current residents, maximizing occupancy year over year. The position guides prospects through leasing, participates in marketing events, and meets sales goals set by the Leasing & Marketing Manager and Community Manager. Reports to the Community Manager; no direct reports.
Core duties span leasing, marketing, and resident experience, including understanding housing contracts, generating leads, conducting tours, follow-up, and promoting the community via social media and on- and off-campus events. The ambassador also supports email and text campaigns, maintains a positive community environment, and escalates resident concerns when needed.
Property operations responsibilities include daily opening/closing checklists, model and tour inspections, housekeeping, responding to inquiries, entering maintenance requests, logging activities, handling packages, enforcing policies, and participating in move-in/move-out and turn-related activities. The role also requires adherence to Fair Housing laws and corporate procedures.
Required education is a high school diploma or equivalent; enrollment in a relevant bachelor’s degree program is preferred. Desired skills include strong organization, reliability, self-discipline, proficiency with Microsoft Office, and the ability to work evenings, weekends, and summer/turn periods, including resident lockouts.