Implement and monitor site reputation through online reviews. Hold property staff accountable to reputation deliverables throughout lease up.
Manage the financial performance of each property to ensure compliance with the approved budget, produce accurate financial reports, and provide advance notification of anticipated out of budget expenses.
Develop, implement, and continually evaluate a unique marketing plan for each property with the assistance of the marketing department and on-site team.
Successfully recruit, train, and develop high-performing associates in all site level roles to maximize the performance of our sites and develop the future leaders of our company.
Work directly with Property Managers and developers to prepare lease up budgets to maximize performance compared to proforma and underwriting. Upon stabilization work with the property managers to create a stabilized budget for stabilized operations.
Effectively lead geographically dispersed teams of property management professionals to operate a portfolio of assigned properties.
Oversee and participate in leasing productions for assigned properties including leasing administration, marketing activities and maintaining product knowledge of community and competitors to maximize rental income and lease up schedule.
Partner with internal departments, developers, investors, and owners to develop and execute lease up plans.
Maintain a positive attitude and provide excellent customer service to our residents, owners/investors, and other associates.
Complete regular site visits to each property to engage with the site teams, complete quarterly audits, tour the market, inspect construction progress, and develop relationships with the communities we serve.
Provide performance coaching to under-performing site associates, initiate disciplinary action, and complete approved terminations as necessary.
Participate in the turnover process of units from construction to operations to ensure quality assurance.
Follow established company policies and complete all work in an ethical, fair, and consistent manner.
Continuously evaluate and communicate suggestions for improving site and/or corporate operations and participate in the discussion and decision-making process of enacting positive change.
Ensure sites are prepared for hazardous weather situations to minimize damage to the property.
Review and approve property invoices, resident refunds, leasing commissions, and monitor the use of credit cards issued to on-site associates.
Requirements
bachelor's
cam
data-driven
leadership
3-5 years
entrata
Bachelor’s degree or equivalent job-related experience required. Degree in Real Estate, Property Management, or Business preferred.
Must have or be willing to obtain all licenses and/or certifications as required by State and Local jurisdictions.
CAM or NALP certification a plus.
Financially focused. You use a data-driven approach to make decisions that positively impact each property’s financials. You find creative ways to move the needle and are focused on driving results that ultimately influence the bottom line.
A people leader. You build relationships across lines of difference, inspire, and motivate others to buy into your vision, navigate challenging conversations with finesse, make tough calls, invest in the development of your team, communicate effectively in all formats, give, and receive feedback fluidly, and model/hold a high bar of excellence.
At least 3 to 5 years of related supervisory experience.
Problem solve through construction hurtles throughout lease up.
Valid driver’s license and reliable transportation.
At least 3-5 years’ experience managing luxury Class A lease-up communities in the conventional housing industry is required.
Experience with Entrata, AIRM or other property management software strongly preferred.
Benefits
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Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
$5.5B in assets
Total Assets Under Management
The company manages over $5.5 billion in real estate assets across multifamily and student housing properties.
40,000+ beds
Property Beds Managed
The company oversees operations for over 40,000 residential units, encompassing multifamily and student housing communities.
Top-25 Owner
Student Housing Market Ranking
It is among the top 25 largest owners of student housing properties in the United States.
$1B in pipeline
Annual Acquisitions and Development Plan
The company plans over $1 billion annually in new acquisitions and development projects nationwide.
Coastal Ridge operates three divisions: investment management, property management, and build-to-rent development.
Its investment arm targets undervalued and underutilized properties across risk spectrums to unlock value.
The property-management team oversees operations, tenant relations, and maintenance for owned and third-party assets.
In development, it’s broken ground on innovative build-to-rent communities like Stillwell by Coastal Ridge.
It partners to deliver luxury rentals and design-focused communities in student housing.
Having expanded beyond Ohio into California, Florida, Texas, and scattered-site urban markets, it blends local reach with national scale.
Culture + Values
401(k) Match
Employer Contribution
The company offers a 401(k) retirement savings plan with employer matching contributions, helping employees build their financial future.
8 Hours
Annual Volunteer Time
Full-time team members are granted eight hours annually to volunteer, fostering community engagement and giving back.
Founded on deep‑rooted relationships and a spirit of partnership
Belief that “the best investment is in people”
Award‑winning benefits and perks including medical, dental, vision, disability, life insurance, health savings accounts, flexible spending accounts
Generous paid time off: holidays, volunteer time, and election time
Parental leave offered to both mothers and fathers
Continued education and in‑house training programs