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Sr Director, GTM Enablement Services
Equinix
Lead global GTM enablement strategy, learning design, and delivery to drive revenue growth.
8d ago
$202,000 - $335,000
Expert & Leadership (13+ years)
Full Time
Carrollton, TX
Office Full-Time
Company Size
10,000 Employees
Service Specialisms
Data center colocation
Interconnection services
Smart Hands / remote support
Software-defined interconnection
Network Edge services
Equinix Metal (bare metal)
Equinix Fabric (cloud routing)
Managed services (integration & advisory)
Sector Specialisms
No specialisms available
Role
What you would be doing
ai tools
knowledge platforms
operating model
skills assessment
data insights
enablement services
- Drive the people development strategy including location-based initiatives
- Develop a multi-year roadmap for knowledge centered service across multiple knowledge management platforms, driving productivity and a consistent customer experience
- With an outside-in approach, establish industry leading practices for creating and delivering agile and adaptive learning experiences that accelerate the transformation of our GTM skills, knowledge, and operational practices
- Model the Equinix cultures and values
- Challenge existing Enablement Services teams’ managed processes and learning experience tools based on industry best practice and trends to ensure Equinix is maintaining a best-in-class approach
- Provide leadership and guidance for escalations to other GTM Ops and business stakeholders
- Establish new ways to assess, grow and measure GTM skills and knowledge, aligned to core competencies and performance management practices, in order to accelerate GTM transformation
- Use data-driven insights to evaluate the effectiveness of enablement programs, content, and curriculum, establishing a consistent approach to translating insights into continuous improvement and opportunities for innovation
- Own the relationship with senior executives across HR Org & Talent and DIO to propagate enablement best practices and insights across Equinix, as well as own relationship with the VP, Enablement to align on enablement strategies and priorities
- Leverage AI-based tools and enablement platforms to transform the learning experience for greater effectiveness, productivity and business impact
- Translate enablement program designs and desired business outcomes into effective learning experiences that drive and measure behavioral change
- Lead two high performing teams of enablement professionals. One (Instructional design) focused on developing exceptional quality content to support high priority programs and learning initiatives and the other (platforms and services) which is focused on platforms and services needed to engage the learner in a delightful way
- Responsible for putting in place a set of services which enable the global Enablement vision and strategy, for the highest priority roles across the CRO organization. This includes transforming how we enable, how we meet the learner where they are by investing in a technology led approach to improving engagement with an ever-distracted audience
- Manage GTM Enablement Service teams’ performance by motivating, engaging, and providing coaching
- Establish an operating model that optimizes tools and process to improve enablement quality, accelerate time to market for enablement programs, and achieve scale
What you bring
enablement platforms
change management
gtm motions
instructional design
12+ years
problem solving
- Proven track record driving and influencing executive decision making and aligning divergent perspectives and priorities
- Proactive, self-directed and results oriented
- Demonstrate natural curiosity and a growth mindset
- Proven ability to marry strategy to practical, results-driven execution-effective operating in both strategy and execution domains
- Re-envision enablement learning experiences, setting new industry standards that reflect thought leadership and transform instructional design delivery modalities, program/content creation practices and tools, along with competency-oriented learning journeys
- Experience working in a fast paced, dynamic, entrepreneurial environment
- Effective at creative problem solving
- Effective building and executing global strategies
- Experience of change management and driving strategic change
- Expert in diverse enablement modalities, best practices and emerging enablement trends, as well as enablement platforms and tools
- Ability to work in and manage ambiguity, including dealing with issues that do not always have a process, system, or solution in place
- Skilled at identifying inter-related objectives, strategies, success factors, dependencies and stakeholders and adept at navigating and aligning these to create a more powerful shared and integrated strategy
- Excellent written and verbal communication skills with ability to quickly synthesize, interpret and simplify complex information
- Ability work in a highly matrixed environment and rationalize disparate priorities
- 7+ years’ experience working with GTM motions and Support functions in high tech spanning Sales, Channel and Care Deep knowledge of GTM motions, processes and best practices
- Experience building strong relationships with senior leaders across organizations, establishing the trust required to strategize and collaborated as a trusted advisor
- Experience collaborating cross-functionally with various departments and stakeholders to find solutions, as well as drive productivity, efficiency and team success
- Experience driving innovative approaches to enablement
- Extensive experience/12+ years in enablement, including instructional design, platforms, and leading teams
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Company
Overview
1998
Year Established
The company was established in 1998, marking the beginning of its journey in providing data center and interconnection services.
25+ Countries
Global Presence
Operates in over 25 countries, showcasing its extensive international reach and capability to serve a global clientele.
200+ Data Centers
Global Infrastructure
Provides essential services through over 200 data centers worldwide, supporting digital ecosystems and business growth.
- World’s largest provider of data center and interconnection services.
- Offers cutting-edge solutions that enable businesses to scale and adapt to the digital age.
- Facilitates high-performance connections for industries like cloud computing, telecommunications, and finance.
- Provides services including hybrid cloud solutions, network and application performance optimization, and interconnection for business ecosystems.
- At the forefront of advancing global digital transformation through strategic partnerships with leading companies.
- Innovative business models drive enterprise infrastructure modernization, ensuring security and compliance.
- Thriving workplace where every colleague is valued and respected for who they are and what they contribute
- Foster belonging—cultivating an environment where every employee feels empowered to bring their authentic selves to work
- Deliberate inclusion of all perspectives to strengthen decision‑making and business outcomes
- Programs to enhance workplace experience and attract high‑performing talent
Net-zero by 2040
Greenhouse Gas Emissions Target
Committed to achieving net-zero greenhouse gas emissions across all scopes by 2040, verified by Science Based Targets.
50% reduction by 2030
Emission Reduction Target
Reducing Scope 1/2 emissions and fuel/energy-related Scope 3 emissions by half from 2019 levels by 2030.
100% Renewable Energy
Global Portfolio Goal
Aiming to source 100% of energy from renewable sources across all operations by 2030, having reached 96% in 2024.
A-List Recognition
CDP Climate Change
Achieved consecutive years of 'A-List' recognition from CDP for climate change management and transparency.
- Target global average PUE of 1.33 by 2030; achieved 1.39 in latest reporting (6% improvement YoY)
- Installed 72 MW fuel cells (capable of Hâ‚‚ blends), avoiding 285,000 MTCOâ‚‚e and 382 billion gallons of embedded water use
- Consumed 8,560 GWh electricity across 268 data centers in 35 countries, with 1,285 MW of long-term PPAs
- Reduced operational Scope 1/2 emissions 24% from 2019 baseline; total 2024 footprint 1,747,700 MTCOâ‚‚e
- Issued ~$6.9 billion in green bonds to finance green buildings, energy efficiency, renewable energy, and decarbonization projects
17% increase
Women Employees Increase
Represents a significant global growth in the number of women employees over the past year.
14% increase
Black/African-American Employees
Signifies a notable rise in the number of U.S.-based Black/African-American employees.
47 organizations
Digital Inclusion Funding
Reflects the number of organizations supported by the foundation to enhance digital access and skills development.
11–37% increase
Employee Volunteer Hours
Highlights the growth in global volunteer hours, with a notable example of 25,300 hours in the latest reporting period.
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