Development Manager - London, NW9

Description

• Overseeing the remainder of the mobilisation.
• Monitor parking compliance and address related issues.
• Manage staff rotas, holidays, and appraisals to maximise team efficiency.
• Ensuring communal areas are impeccably maintained and presented.
• Delivering outstanding customer service to residents and visitors.
• Managing and supporting site-based staff.
• Arrange and follow up on reactive and planned maintenance.
• Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
• Oversee/conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
• Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
• Provide input for budgets, residents’ meetings, and communication with directors.
• Overseeing planned and reactive maintenance, including contractor management.
• Coordinate and follow up on emergency repairs.
• Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
• Enforce policies and procedures, ensuring consistency and compliance.
• Oversee the carrying out of minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
• Coordinate planned maintenance, ensuring timely execution to required standards.
• Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
• Manage front-of-house services, including parcel and key handling.
• Ensure the on site staff are well adept in welcoming new residents, introducing house rules, and that they provide a visible on-site presence.

Requirements

• Exceptional time management and task prioritisation.
• Financial management experience (desirable).
• Outstanding communication skills, both written and verbal.
• Strong leadership skills, with experience mentoring and developing teams.
• Proven experience managing prestigious residential developments is essential.
• Proven experience leading a development through the mobilisation process.
• Contractor management expertise, including assessing and approving works.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.

Benefits

• Salary: £60,000

Training + Development

Interview process

Visa Sponsorship

Security clearance