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IT SAP S4 and FICO Senior Support Analyst
Hensel Phelps
Support & optimize in-house IT applications, ensure system stability and efficiency
12d ago
$84,930 - $93,870
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Greeley, CO
Office Full-Time
Company Size
4,700 Employees
Service Specialisms
Construction services
Project Management
Engineering
Architecture
Design
Technical Services
General Contractor
Sector Specialisms
Aviation
Education
Government
Critical Environment
Role
What you would be doing
software training
diagnostic testing
system audits
compatibility checks
roi analysis
application deployment
- Participate in the design, development, and delivery of software applications training programs and individual classes.
- Apply diagnostic utilities to aid in troubleshooting.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
- Ensure compatibility and interoperability of in-house computing systems.
- Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
- Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems
- Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and identify and resolve business systems issues.
- Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
- Identify and learn appropriate software applications used and supported by the organization.
- Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
- Provide support for the testing of new and existing software applications under development or consideration for purchase.
- Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
- Coordinate with department heads to assess departmental application training needs and objectives.
- Design and deploy new applications and enhancements to existing applications, software, and operating systems.
What you bring
sql/nosql
sap
successfactors
microsoft office
college degree
customer service
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
- Experience with building and maintaining databases for query and problem tracking.
- Broad knowledge of programming languages and techniques, including SQL/NoSQL.
- Ability to conduct research into software development and delivery concepts, as well as technical application issues.
- Experience having built/maintained software.
- Able to develop and interpret technical documentation for training and end user procedures.
- Very strong customer service orientation.
- Physical Exam (if applicable)
- Knowledge of trends in technology relating to software applications.
- Experience working in a team-oriented, collaborative environment.
- Verification of Work Authorization and Employment Eligibility
- Good analytical and problem-solving abilities.
- Excellent written, oral, interpersonal, and presentational skills.
- College diploma or university degree in the field of computer science, information systems, and/or 7+ years equivalent work experience.
- Ability to present ideas in business-friendly and user-friendly language.
- Ability to absorb new ideas and concepts quickly.
- Highly self-motivated and directed.
- Preferred experience with SAP and SuccessFactors.
- In-depth, hands-on knowledge of and experience with enterprise and desktop applications, including Microsoft office, CRM systems, HR systems, various financial systems.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Background Checks for Badging/Security Clearances (if applicable)
- Substance Abuse Screening
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks for badging/security clearances (if applicable)
Company
Overview
$7 billion revenue
Annual Revenue
Reflects the company's financial strength and scale of operations.
Top 20 Contractors
ENR Ranking
Consistently ranked among the leading construction firms in the U.S.
200 LEED Projects
LEED Certifications
Showcases commitment to sustainability and environmental standards.
- Founded in 1937 in Greeley, Colorado, it evolved from a local residential builder into one of the nation’s top general contractors.
- Now an employee-owned firm, it has grown into a multibillion-dollar builder delivering projects across the U.S.
- Known for its 'Plan. Build. Manage.' model, it integrates real estate development, construction, and facility services.
- It tackles major landmarks—airports, hospitals, data centers, water plants, courthouses—with sophisticated technical scope.
- It employs a collaborative 'Hensel Phelps Way'—blending people, process, partnership, and technology across every project.
- Its use of BIM and real-time cloud systems underscores its embrace of tech-driven efficiency and precision.
- Unusual for a construction firm, it is entirely employee-owned and has delivered over 200 LEED-certified projects.
- Delivering EXCELLENCE in all we do.
- The Hensel Phelps Way: People, Process, Partnership and Technology.
- Ownership: We take responsibility. As an employee‑owned company, we have a stake in everything we do.
- Integrity: We work with integrity and are committed to honesty, building trust and doing the right thing. We provide a workplace free from hazards.
- Builder: We are builders. We safely self‑perform our work while building teams, people, partnerships and legacies.
- Diversity: We embrace diversity. From our people, to our partners, to our projects—these differences strengthen our teams and our business.
- Community: We support our community. We care for our employees, colleagues and neighbors like a family.
50% Waste Diversion
Construction and Demolition Waste
Aiming to reduce construction and demolition waste with a 50% waste-diversion goal across the enterprise.
300+ Employees
Sustainability Accreditation
Over 300 employees have achieved accreditation in sustainability practices, enhancing the company's expertise in environmentally responsible projects.
100M+ Square Feet
Sustainable Projects Completed
The company has successfully completed over 100 million square feet of sustainable projects, showcasing its commitment to green building practices.
#6 Ranked
ENR’s Top Green Contractors
Recognized as the 6th top green building contractor by ENR’s 2023 ranking, highlighting the company's leadership in sustainable construction.
- Tracking scope 1, 2 and 3 emissions across project sites and offices.
- Increasing the ratio of hybrid and electric vehicles in our fleet; installing EV charging stations where needed.
- Developing and implementing a carbon-reduction management plan.
- Using material vetting processes to assess Global Warming Potential of concrete, steel and other materials early in design and procurement.
- Deploying tech that allows clients and design teams to select products based on Global Warming Potential.
- Supporting responsible water use and strategies to reduce water consumption.
Nine‑time recipient
ABC National Diversity Excellence Award
Recognized annually for workforce hiring, training, retention, and supplier diversity since 2012.
Twice the average
Women in Construction Hiring
Employer of women in construction at twice the national average, with leadership development programs and networks.
- Employee‑created DEIc forums in every region to foster discussion, mentoring, recruiting and advancement.
- Support for underrepresented minorities through HBCU partnerships and engagement with SHPE and NSBE; employee resource group BNet.
- Active veteran hiring and retention via Hiring Our Heroes, DOD SkillBridge, RecruitMilitary; ongoing support during deployments.
- Employment Opportunity Program and partnerships with re‑entry/rehabilitation programs to hire individuals exiting the justice system.
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