Sales & Service Coordinator

Description

• Perform research functions on competitive hotels, venues, clients, trends and prospects.
• Keep immediate supervisor informed of all matters requiring their attention.
• Gather and assemble sales collateral and correspond with clients.
• Send proposals and/or invoices accurately, timely and professionally.
• Maintain organized and accurate filing system on all accounts, including complete file on each active, prospective or buying account, and trace file for future activities.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Correspond with prospects and clients and answer any questions about the hotel’s venue options, rates, room types, packages or promotions.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Enter, retrieve or reconcile rooming lists, event orders or other information in customer relationship management systems.
• Comply with standards and regulations to encourage safe and efficient hotel operations.
• Maintain regular attendance in compliance with service standards, as required by scheduling, which will vary according to the needs of the hotel.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance