Customer Service Representative at Ashland in Kurla, Maharashtra, India | Kablio

Role

Description

order processing

sap sd

pgi creation

billing

shipping

customer service

To fulfil customer orders and requirements, work with plant and logistics to have timely producing and delivery.
Make the decision on ordinary daily work within regulation and consult special problem with supervisor.
Liaise with customers, finance, production, sales and logistics related dept. to execute customer services.
To evaluate and improve customer service performance
To work closely with sales and customers to have sales orders processed timely and correctly.
To execute Ashland’s customer service standards, order processing procedure.
Order processing in SAP SD module, order date maintenance, order tracking.
PGI creation, Billing and shipping coordination.

Requirements

ms office

customer service

communication

negotiation

3-5 years

organized

Excellent communication and negotiation skills
Working knowledge of MS Office
Proven experience in Customer Service
Well-organized and reliable
Communicate well with sales team, plant, logistics and finance team, work closely with them to solve disputes if necessary.
3-5 years of experience

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1924

Year Established

Ashland was established in 1924, marking the beginning of its journey as a global leader in specialty chemicals.

100+ Countries

Global Reach

Ashland operates in over 100 countries, demonstrating its extensive international presence and ability to serve global markets.

Evolved into a global leader in specialty chemicals, serving industries ranging from agriculture to energy.
Focuses on enhancing performance and sustainability for its customers with a robust portfolio of advanced solutions.
Recognized for innovative materials and technologies that improve product performance across sectors like water treatment, coatings, and construction.
Ashland’s rich history spans nearly a century, marked by strategic acquisitions and a commitment to advancing chemistry and technology.
Typical projects include developing eco-friendly solutions for industrial processes, creating high-performance materials for consumer goods, and advancing energy-efficient technologies.
Known for its long-standing focus on innovation, Ashland’s dedication to research and development continuously drives industry trends and product breakthroughs.

Culture + Values

We empower our people and customers to succeed by being innovative and customer-focused.
We act with integrity and transparency.
We are responsible stewards of our resources.
We are driven to make a positive impact on our communities and environment.
We foster collaboration, innovation, and respect for diverse perspectives.

Environment + Sustainability

Net-Zero by 2050

Carbon Emissions Target

The company plans to achieve net-zero emissions by 2050, aiming to balance carbon emissions with carbon removal.

6% Emission Drop

Carbon Reduction Progress

The company reduced its carbon emissions by 6% in 2022 compared to the previous year.

25% Emissions Goal

Scope 1 & 2 Reduction Target

The company aims to reduce Scope 1 and Scope 2 emissions by 25% by 2030, using a 2019 baseline.

30% Renewable Goal

Electricity from Renewables

The company has set a goal to source 30% of its electricity from renewable sources by 2030.

Improves energy efficiency and reduces water usage globally.

Inclusion & Diversity

35% Women Workforce

Global Workforce Composition

Women make up a significant portion of the workforce, reflecting the company's commitment to gender diversity.

Aiming to increase female representation in leadership roles.
Ensuring fair pay practices and conducting regular pay equity audits.
Tracking and enhancing gender balance in leadership roles across operations.

Articles

Company Profile on CHEManager

Ashland Global Wikipedia

Company

Overview

Founded 1924

Year Established

Ashland was established in 1924, marking the beginning of its journey as a global leader in specialty chemicals.

100+ Countries

Global Reach

Ashland operates in over 100 countries, demonstrating its extensive international presence and ability to serve global markets.

Evolved into a global leader in specialty chemicals, serving industries ranging from agriculture to energy.
Focuses on enhancing performance and sustainability for its customers with a robust portfolio of advanced solutions.
Recognized for innovative materials and technologies that improve product performance across sectors like water treatment, coatings, and construction.
Ashland’s rich history spans nearly a century, marked by strategic acquisitions and a commitment to advancing chemistry and technology.
Typical projects include developing eco-friendly solutions for industrial processes, creating high-performance materials for consumer goods, and advancing energy-efficient technologies.
Known for its long-standing focus on innovation, Ashland’s dedication to research and development continuously drives industry trends and product breakthroughs.

Culture + Values

We empower our people and customers to succeed by being innovative and customer-focused.
We act with integrity and transparency.
We are responsible stewards of our resources.
We are driven to make a positive impact on our communities and environment.
We foster collaboration, innovation, and respect for diverse perspectives.

Environment + Sustainability

Net-Zero by 2050

Carbon Emissions Target

The company plans to achieve net-zero emissions by 2050, aiming to balance carbon emissions with carbon removal.

6% Emission Drop

Carbon Reduction Progress

The company reduced its carbon emissions by 6% in 2022 compared to the previous year.

25% Emissions Goal

Scope 1 & 2 Reduction Target

The company aims to reduce Scope 1 and Scope 2 emissions by 25% by 2030, using a 2019 baseline.

30% Renewable Goal

Electricity from Renewables

The company has set a goal to source 30% of its electricity from renewable sources by 2030.

Improves energy efficiency and reduces water usage globally.

Inclusion & Diversity

35% Women Workforce

Global Workforce Composition

Women make up a significant portion of the workforce, reflecting the company's commitment to gender diversity.

Aiming to increase female representation in leadership roles.
Ensuring fair pay practices and conducting regular pay equity audits.
Tracking and enhancing gender balance in leadership roles across operations.

Articles

Company Profile on CHEManager

Ashland Global Wikipedia