Has a reputation for first-rate influencing, negotiating and relationship building skills
Sees the best in people and has the capacity to coach
Has access to a vehicle and a full driving licence.
Has experience working in a customer facing role, ideally within housing management
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
interview scheduled for 23 dec 2025 at shannon way office, tewkesbury
Visa Sponsorship
Information not given or found
Security clearance
enhanced dbs check required
Company
Overview
Founded in 1963
Year Established
The organization traces its roots back to its founding in 1963.
£314m Turnover
Annual Revenue
The organization achieved a turnover of £314 million in 2023–24.
£67m Surplus
Profit Margin
The organization reported a surplus of £67 million after tax deductions in 2023–24.
47,000 Homes Managed
Homes Under Management
The organization currently manages 47,000 residential properties across central England and the South West.
The organization has grown from a small housing society into a major regional housing association.
Headquartered in Tewkesbury, it serves some 110,000 residents.
Each year it builds around 1,000 homes, including social rent, shared ownership, retirement living, and supported housing schemes.
Strong partnerships, such as the 2018 Merlin merger and regional ventures with combined authorities, have strengthened its affordable housing pipeline.
The organization specializes in residential development, neighbourhood coaching, maintenance, and bespoke supported housing schemes such as MyPlace.
Notable projects include modular, extra-care, and specialist disability housing, often described as community lifelines.
The organization has ambitious plans to deliver 2,000 new homes annually over 30 years and 11,000 more by 2030 along the M5 corridor.
Culture + Values
We put customers at the heart of everything we do.
We deliver quality and value.
We are passionate about building strong communities.
We are transparent, open, and honest in everything we do.
We take responsibility and act with integrity.
We work collaboratively to achieve our goals.
Environment + Sustainability
2050 Net Zero
Carbon Emissions Goal
Aiming to achieve net zero carbon emissions by 2050.
16% Reduction
Carbon Emissions
Reduced carbon emissions in 2020.
2,000 Homes
Energy Efficiency
Aiming to retrofit and improve the energy performance of 2,000 homes per year.
Focused on energy efficiency improvements in homes and business operations.
Committed to reducing water usage and waste generation across operations.
Inclusion & Diversity
50%
Gender Representation Target
Aim to achieve gender parity in senior leadership roles by 2025.
45%
Women in Leadership Roles
In 2020, women held 45% of leadership positions within the organization.
39%
Ethnic Minority Representation
39% of the staff base identifies as part of an ethnic minority group.
The company has implemented a Diversity & Inclusion strategy focused on fostering an inclusive culture and promoting diverse recruitment practices.