Qxo
Helps streamline operations for roofing contractors and distributors via ERP, CRM, warehouse, accounting & BI tools
Handle sales inquiries, process orders, and support customers in building products distribution.
14 hours ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Cookeville, Tennessee, United States
Office Full-Time
Company Size
8,000 Employees
Service Specialisms
Consulting
Engineering
Project Management
Design
Technical Services
Sector Specialisms
Roofing
Waterproofing
Building Products Distribution
Commercial Roofing
Residential Roofing
Light Commercial Construction
Role
Description
quote processing
order management
telemarketing
delivery coordination
sales support
pricing compliance
- Process requests for price quotes, orders, returns, cancellations, product information, billing inquiries, and corrections.
- Plan and implement telemarketing and prospecting objectives.
- Coordinate delivery and pickup of orders with operations teams.
- Support the Outside Sales team.
- Follow pricing guidelines and customer financial services policies.
Requirements
customer service
sales
construction
bilingual spanish
communication
product knowledge
- Prior front‑line customer service and sales experience.
- Experience in construction or building‑materials industry (preferred).
- Bilingual Spanish proficiency (preferred).
- Strong communication and follow‑up skills with customers, vendors, team members, and management.
- Ability to learn and retain extensive product information quickly.
Benefits
- 401(k) with employer match.
- Medical, dental, and vision insurance.
- Paid time off, company holidays, and parental leave.
- Paid training and certifications.
- Legal assistance, identity protection, and pet insurance.
- Employee assistance program (EAP).
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
2024 Launch
Company Launch Year
Launched after a significant rebranding from SilverSun Technologies.
$1B Raise
Initial Equity Funding
Secured $1 billion through an equity raise to support rebranding and expansion.
$2B Notes
Funding via Senior Notes
Raised $2 billion through senior secured notes to facilitate strategic acquisitions.
$11B Acquisition
Major Acquisition Value
Completed the acquisition of Beacon Roof with a total value of approximately $11 billion.
$800B Market
Target Market Size
Aims to tap into the $800 billion global building products distribution market.
- Delivers ERP, CRM, warehouse, accounting, BI and custom tools tailored to roofing and building-material workflows.
- Typical projects include optimizing estimates, inventory tracking, delivery logistics and digital supply-chain visibility.
- QXO combines M&A growth—Beacon Roofing Supply makes it 2nd-largest US roofing distributor—with organic tech build-out.
- Unusual fact: CEO Brad Jacobs has completed ~500 M&A deals, building industries with XPO, GXO, RXO and more.
Culture + Values
- We believe in integrity, accountability, and transparency.
- We are driven by innovation, constantly improving and evolving.
- Collaboration is at the core of our work—sharing knowledge to create a better future.
- We are customer-centric, focusing on delivering exceptional experiences.
- We value sustainability and responsible use of resources.
- We prioritize continuous learning and growth for our people.
Environment + Sustainability
Net-zero by 2040
Carbon Emissions Target
Committed to achieving net-zero emissions by the year 2040.
50% waste reduction
Waste Management Goal
Targeting a 50% reduction in waste by 2030.
- Committed to reducing energy consumption and optimizing operations.
- Eco-friendly practices integrated into product development and operations.
- Sustainability embedded in supply chain management and decision-making.
Inclusion & Diversity
2025
Gender Parity Target
Targeting gender parity in leadership roles by 2025.
40%
Women's Representation
Women make up 40% of the workforce as of 2023.
- Committed to fostering an inclusive workplace with equal opportunities for everyone.
- Supporting career advancement for underrepresented groups via mentorship initiatives.