General Maintenance Manager

Description

• Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work
• Direct the Preventative Maintenance program, ensure timely completion and thorough documentation
• Initiate, perform and oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance
• Direct supervision and support for the maintenance team on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas
• Ensure compliance and readiness for periodic inspections and site visits by a wide range of investors, agencies, and other partners such as HUD (REAC) etc.
• Manage the make-ready process to ensure apartments are prepared for move-in in a timely fashion.
• Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list
• Oversee all maintenance, in-house and contract repair work at designated properties
• Work with the on-site team in managing all maintenance-related repairs and upkeep of the property
• Create and motivate a team that focuses on customer service and curb appeal on a daily basis
• While performing the duties of this job, the employee must frequently lift and/or move up to 50 pounds independently and occasionally move up to 100 pounds or more with assistance
• Take a portfolio manager’s approach to ensure systematic, comprehensive, and consistent processes and practices across both properties
• Establish and implement a consistent, effective Preventive Maintenance program across the properties
• Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly, through the proposal process and pricing negotiation, as well as the budgeting process.
• Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property
• Regularly and for specific events, such as annual inspections, apartment turnovers, etc., conduct and manage inspections of site, building and units of the property to identify maintenance issues and schedule work needed
• Be aware of any hazards known or found to be present on properties in an effort to maintain a safe environment for residents, staff, and visitors
• Ensure safe, clean, and orderly environments with optimum curb appeal, excellent property condition with a concern for sustainable practices and products in a cost-effective manner
• Responsible for planning, scheduling, coordinating, and implementing preventive maintenance; maintaining reports and logs relative to replacement and maintenance with warranty dates and serial numbers for HVAC equipment, appliances, large power tools and equipment, and all major capital improvements such as carpet and roofing replacement

Requirements

• Strong leadership, drive, and initiative
• Demonstrate outstanding leadership, customer service and communication skills that contribute to an environment characterized by professionalism, teamwork and mutual respect for staff and residents alike; set example for site staff in matters of attitude, appearance, and demeanor
• Basic computer skills required, including proficiency with Microsoft Office suite (Word, Excel, Project, PowerPoint, etc.), OneSite/Real Page, internet knowledge and ability to research
• Outstanding reading and writing skills required (fluency in English), along with prior experience in interpreting building schematics, blueprints, etc.
• Outstanding interpersonal, communication and speaking skills required
• Must have reliable transportation and ability to meet both attendance/punctuality requirements as well as travel between work sites that are geographically distributed in Annandale, VA.
• Outstanding organizational planning and time management skills, including the ability to manage and prioritize multiple projects and priorities
• Strong attention to detail
• 10+ years related technical, multi-family and multi-site residential maintenance experience required, including 5+ years of staff supervisory/management experience
• Ability to evaluate contractor proposals for feasibility and cost reasonableness
• Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes
• Adept at leading projects, managing deliverables, pulling teams together and facilitating effective collaboration to achieve successful outcomes
• Strong knowledge of building systems and construction methods, including mechanical, plumbing, roofing, HVAC, electrical and elevators in high-rise, mid-rise and garden style communities, experience to include a strong understanding of complex central plant mechanical systems (cooling towers, heat exchangers, boilers, chillers, pumping systems, BAS) and site life safety systems (fire panel, wet/dry sprinklers, generators, etc.) and elevator maintenance
• Vocational/Technical diploma desired, along with industry/technical certifications (e.g. HVAC, EPA, Lead Paint, CFC, etc.)
• Ability to collaborate with others and build relationships at all levels, including maintenance employees, on-site management, property ownership and corporate staff
• Prioritize safety and be knowledgeable of OSHA and EPA regulations (MSDS etc.) associated with products/equipment used in the work of the maintenance department
• Extensive experience and familiarity with affordable housing requirements (HUD, REAC etc.), including serving in a lead capacity with preparation and compliance

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance