HVAC Support Specialist
Aaon, Inc.
Provide phone technical support for AAON controls and assist field technicians.
6 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Kansas City Metropolitan Area
Field
Company Size
2,300 Employees
Service Specialisms
Mechanical Technical Support
Controls Technical Support
Equipment Support
Warranty Support
Factory Service
Preventive Maintenance
Commissioning
Engineering
Sector Specialisms
Commercial
Industrial
Energy-efficient HVAC Solutions
Climate Solutions
Decarbonization
Electrification
Rooftop Systems
Dedicated Outdoor Air Systems (DOAS)
Role
What you would be doing
test bench
technical support
job startup
troubleshooting
escalation review
administrative
Summary: Provides technical assistance over the phone to onsite field technicians and end users of AAON by performing the following duties.
- Use Test Bench to assist field technicians with hardware I/O, SOO, and Applications.
- Answers and solves technical support calls on AAON controls.
- Performs administrative duties associated with controls support position.
- Evaluates the need for escalation to Mechanical Support / Engineering and Controls Engineering.
- Performs job site startup and troubleshooting with field personnel.
- Assists in testing and troubleshooting AAON digital controls.
What you bring
afterhours
field support
weekend
holiday
- Must be available for afterhours field support during the work week, weekends, and holidays as needed. This is subject to change according to business needs.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- specializes in high-performance HVAC systems designed to maximize energy efficiency.
- a leader in providing sustainable solutions for indoor air quality in both commercial and industrial settings.
- designs and manufactures a wide range of air conditioning, heating, and ventilation systems.
- known for innovation in energy-efficient products, including their focus on sustainability through technology.
- typical projects range from large commercial buildings to industrial sites, where they provide state-of-the-art HVAC systems.
- systems are engineered to provide cost-effective, eco-friendly solutions for air quality, comfort, and energy savings.
- a preferred partner for many Fortune 500 companies and government projects due to strong focus on product quality.
- notable for their commitment to continuous improvement and pushing the boundaries of HVAC technology.
- Innovation: Constantly evolving and delivering innovative products and services.
- Integrity: Conducting business with honesty, ethics, and responsibility.
- Customer Commitment: Building strong, long-lasting relationships with customers by exceeding expectations.
- Excellence: Striving for the highest quality in products, service, and operations.
- Collaboration: Working together to achieve common goals.
- Safety: Maintaining a safe and healthy working environment for all employees.
2050 Net Zero Goal
Commitment to Sustainability
Targeting net zero greenhouse gas emissions in their operations by the year 2050.
- Aims to reduce energy consumption and increase energy efficiency in their operations.
- Integrated sustainable practices into product designs, such as energy-efficient HVAC systems.
- Prioritizes the use of eco-friendly refrigerants in their products.
- Uses recyclable materials in manufacturing and promotes sustainable production processes.
- Invested in renewable energy sources, including solar power installations at their facilities.
- Fosters a diverse and inclusive workplace, respecting and accepting all employees.
- Committed to gender equality, though specific gender-related statistics are not publicly disclosed.
- Promotes equal opportunity for career growth and leadership positions.
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