Forward Deployed Product Manager

Description

• Ensure successful rollout of new core product features
• Maintain a finger on the market pulse for inspiration and competitive positioning
• Conduct user research, demos, and training sessions in the field
• Translate customer insights into product requirements and feature specifications
• Work with with engineering to design to drive delivery of product capabilities that solve real customer problems
• Act as a thought partner to the CEO defining and prioritizing the future of CivilGrid’s product
• Define and refine core product workflows based on direct customer feedback
• Analyze product usage data and customer feedback to identify opportunities for improvement
• Work directly with customers onsite and remotely to understand their workflows, pain points, and needs

Requirements

• Comfortable in a greenfield environment and excited to shape core workflows and customer experiences
• Bonus: Past experience in product management, customer success, implementation or other customer facing functions
• Strong customer discovery and user research skills - comfortable conducting onsite visits and field interviews
• Analytical mindset with ability to leverage usage data and feedback to drive product decisions
• Bonus: BS in Civil Engineering or similar
• Bonus: Experience in construction, infrastructure, GIS, or related technical industries
• Ability to translate customer insights into clear product requirements and specifications
• Experience working directly with customers in technical or field environments
• Strong communication skills - verbal and written - with ability to work effectively across engineering, customers, and leadership

Benefits

• Health insurance with FSA (health and dependent care)
• Bonus: Prior startup or founder experience
• Flexible and hybrid-friendly work environment
• Opportunity to grow as the company scales—your role and scope will grow with us.
• Unlimited PTO
• Competitive salary and equity
• Fast-moving, collaborative, small team where you’ll own meaningful outcomes from Day 1.

Training + Development

Interview process

Visa Sponsorship

Security clearance