Service (Maintenance) Specialist

Description

• Perform minor carpet repairs.
• Participate in after hours on-call programs.
• May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need.
• Maintain sufficient technical and industry contacts and knowledge.
• Monitor and maintain tools.
• Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers.
• Service and monitor the HVAC equipment.
• Participate in capital improvements.
• Assist outside contractors with major inspections.
• Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues.
• Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies.
• Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.
• Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.
• Complete reports and perform various administrative duties to positively support completion of activities and projects.
• Assist and/or back up coworkers.
• Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.
• Perform assigned duties as prescribed in safety manuals.
• Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.
• Assist tenant and emergency personnel in swift and careful evacuations when appropriate.
• Maintain accurate levels of inventory related to the building’s mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.
• Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings.
• Clean up vacant areas.
• Apply current knowledge or devise creative solutions to proactively resolve issues.
• Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas.
• May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need.
• Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.
• Study and know the site-specific emergency manual(s).
• Select and monitor service providers to ensure services delivered are the most effective and efficient for the property.
• Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.
• Perform preventative maintenance on:
• Promptly respond to all emergency situations, fire alarms, and natural catastrophes.
• Remove debris from the building and grounds.
• Provide backup for Community Porter.
• Stock items when received.
• Perform minor and major HVAC maintenance, such as replacing motors and bearings.
• Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.
• Serve as a key contact between community leaders, operations managers, general managers, and tenants.

Requirements

• Respond to test situations accurately.
• Computer Skills – To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial.
• Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.
• Preferred: Trade school education.
• Valid Driver's License & Reliable Transportation are required.
• Certifications and/or Licenses: Have or willing to attain EPA, CPO, and/or boiler operator’s license as required.
• Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles.
• Mathematical Skills – Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume.
• Required: 2+ years of previous maintenance experience.
• Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment.
• Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors.
• Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds.

Benefits

• Competitive PTO
• Tuition Reimbursement & Scholarship Program
• On call pay and Quarterly Renewal Bonuses
• 401(k) match up to 5% per paycheck
• Generous time off - 10 paid holidays, plus diversity day and your birthday
• Medical/Dental/Vision Benefits – 1st of Month Following Start Date
• Centerspace Stock Purchase Plan
• Wall treatments
• 32 Paid Hours of Volunteer Time Off
• 20% Rent, Parking, and Storage Discount for Centerspace rents
• Paid Caregiver and Paid Parental Leave

Training + Development

Interview process

Visa Sponsorship

Security clearance