Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
Coordinates and assists in the implementation of preventative maintenance program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
Oversees and monitors the activities and performance of Technicians within assigned facility. Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection
Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements
Oversees and monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
Monitors execution of activities and performance to ensure timely completion and adherence to all requirements including but not limited to operating procedures and practices, quality, performance and contract response requirements
Oversees the maintenance of as well as maintains work order records within service management maintenance database. Initiates documents to obtain formal approval of work required
Oversees and responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
Leads a team of individual contributors
Provides input for performance review
Oversees and performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
Guides, coaches and trains direct reports
Oversees and maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
Assigns, prioritizes and monitors work progress
Provides, participates and supports training, safety meetings, operational meetings, toolbox talks, etc.
Oversees and maintains all assigned tools and arranges for repair and replacement where required. Submits all expenditures on a timely basis
Coordinates and participates in facility-related projects
Requirements
refrigeration
electrical
plumbing
power eng
building ops
team lead
Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
Strong client-service orientation along with a high sense of urgency
Journeyman level Refrigeration license
Power Engineering 3rd Class or 4th Class
Systems Maintenance Administration Certification
Building Operator Certification
High school diploma plus trades training and certification
Gasfitter I or II
5 years of facility operations and maintenance work experience
Highly advanced building mechanical and electrical equipment and system troubleshooting and resolution skills
Highly advanced ability to adhere to processes and practices relating to facility operations and maintenance
Journeyman level Electrical license
Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise
Must be available to be on-call and respond to emergencies
Ability to lead a team of individuals
Highly advanced ability to maintain and repair building mechanical and electrical equipment and systems
Previous people leadership experience, preferred
Journeyman level Plumbing license
Possesses a high level of environmental, health and safety mindset. Ability to perform work in a safe manner
Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
Must be willing to wear personal protective equipment
Oversees and maintains commercial real estate properties, ensuring efficient operations and optimal performance.
Founded with a focus on providing top-tier facility management services across North America.
Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets.
Works with various sectors, including commercial, industrial, and government infrastructure.
Provides services ranging from facility management to energy optimization and project management.
Offers a range of solutions, from technical services to space planning and design.
Operates across key markets in Canada, the United States, and abroad, with a growing global presence.
Culture + Values
Customer-Centric: We put the customer at the center of everything we do, driving value for them with expertise and innovation.
Integrity: We operate in an honest, transparent, and ethical manner, ensuring trust and accountability in all our interactions.
Innovation: We embrace change and are committed to continuous improvement, leveraging new technologies and innovative solutions to deliver exceptional results.
Collaboration: We work as a team, valuing diverse perspectives and fostering partnerships to achieve shared goals.
Excellence: We strive for the highest standards in everything we do, delivering quality results and service to our clients and stakeholders.
Environment + Sustainability
2050
Net Zero Target
Commitment to achieving net zero emissions.
Reducing energy consumption and carbon emissions across all operations.
Implementing sustainable building design and energy-efficient practices to minimize environmental impact.
Developing long-term sustainability roadmaps aligned with global climate change objectives.
Investing in renewable energy solutions and energy optimization initiatives across their portfolio.
Inclusion & Diversity
Fosters a diverse and inclusive work environment where all employees feel valued, respected, and empowered.
Promotes gender equality, with specific efforts to ensure equal opportunities for women in leadership roles.
Committed to increasing the representation of underrepresented groups within its workforce, particularly in technical and management roles.