Order validation and effectively manage design changes after the purchase order is received
Assist and lead continuous improvement initiatives to refine team’s processes, tools, and overall customer experience
Assist with onboarding Project Manager I and other team members as necessary
Ensure all submittal documentation is developed and sent to the end user or sales representative in the agreed upon time
Develop and nurture strong, long-term relationships with G&W Electric’s key customers by managing their complex projects – this includes technically complex designs, critical customer touchpoints, and business volume
Check approval drawings for accuracy before they are transmitted to the customer
Lead end-to-end project initiatives to completion, ensuring timely delivery and high-quality project deliverables, hitting milestones, clear documentation, and proactive communication
Work closely with Sales team to support customer/ order activity
Develop and adhere to a project schedule while tracking progress, monitoring task completion of other teams, and identify at-risk responsibilities
Develop project plans including timelines, tasks, milestones, and contingency plans up to and including risk mitigation on agreed upon contracts
Provide timely and effective communication to internal and external customers - serving point of contact for Sales, Operations, and other internal departments
Consult with various departments within G&W Electric as appropriate to resolve technical and scheduling issues that arise during order life cycle of the order
Liaise with Finance Department to ensure timely invoicing and payment where applicable. Request performance bonds through finance
Maintain customer files, including customer’s specific requirements as defined within the team’s protocol including but not limited to ISO or G&W Work Instruction or procedure
Requirements
microsoft
jd edwards
pmp
bs degree
5+ years
power
Expert knowledge in the use of Microsoft suite – Word, Excel, etc.
5+ Years of Project Management/Customer service Experience
Documented ability to manage multiple projects at once
Previous experience within the power industry
Working knowledge of JD Edwards software
Show effective and independent project management by identifying at-risk tasks proactively and mitigating or escalating appropriately
Documented ability to resolve issues independently
Holds a B.S. Degree within an Engineering, Business discipline or related field
Technical aptitude required with 5+ years of proven experience in a customer support role (ex: business sales, business development, project management or account management)
5+ years of experience working in an operational role within a manufacturing environment
Strong written and verbal communication skills a must
Is expected to have or to be working towards completion of PMP certification (project management certification from PMI)
Benefits
Comprehensive Benefit Package including life insurance, health, dental and paramedical
The company was established in a small Chicago machine shop, marking the beginning of its innovative journey.
1920s Innovation
Manual Oil Switches
The company pioneered manual oil switches during the 1920s, a significant advancement in electrical equipment.
371,000 Sq Ft
Manufacturing Facility
The company operates a large, state-of-the-art facility dedicated to R&D and manufacturing.
Two engineers invented the detachable porcelain pothead, establishing a foundation of innovation.
The company pioneered SF₆-insulated and solid-dielectric switchgear in the 1960s–1970s, and visible-break automation in the 2000s.
Headquartered in Bolingbrook, IL, the company operates in over 100 countries, serving investor-owned utilities, co-ops, and commercial/industrial markets.
Typical projects include grid modernization, underground and overhead distribution, fault-limiting systems, microgrids, and infrastructure for critical sites like the Panama Canal and NASA.
The company expanded its global reach and product portfolio through strategic acquisitions, including Italian sensor and switchgear firms between 2019–2022.
Products operate in extreme environments—overhead, underground, underwater, and on all seven continents, from Brazil to Antarctica.
Culture + Values
Together, we win by creating incredible products and solutions globally.
We accomplish anything by focusing on creating, listening, and growing side by side.
We emphasize transparency with an open-door communication policy.
We offer comprehensive benefits through our Total Rewards Program for health, well-being, and success.
We participate in philanthropic causes, including Habit for Humanity, Junior Achievement, and United Way.
We provide formal training, apprenticeships, and certification programs for professional growth.
Environment + Sustainability
~6,000 solar panels
Rooftop Solar Installation
Installed on the Bolingbrook headquarters rooftop, covering an area equivalent to 7.7 football fields.
1,500+ tons CO₂
Emission Reduction
Reduction in carbon dioxide emissions achieved through the solar installation.
$1.8 M saved
Production Cost Avoidance
Microgrid maintained power through 13 outages since activation in 2023, preventing significant production losses.
$2.6 M received
Energy Rebates
Total rebate from ComEd, including $600k for solar and $2.0 M for battery storage.
Microgrid includes 2 MW rooftop solar, 2 MW/4 h flow battery energy storage, 1.3 MVA flywheel, and 2 MW diesel generation.
Since activation in 2023, the microgrid has maintained power through 13 outages.
Solar installation generated > 3.6 GWh of energy.
Battery system earned > $100,000 in grid payments in the first 6 months.
Bolingbrook facility is ISO 14001 certified (since 2002) and LEED Gold certified, operating landfill-free.
Supports ComEd’s DERMS and participates in PJM frequency regulation and ComEd peak load reduction programs.