Sales Support Specialist

Description

• Prepare sales operation reports and presentation materials as request
• Support sales administrative related functions
• Proactively interface with customers and serve as a point of main contact as request
• Works cross functionally with manufacturing and management teams and resolving issues timely as required
• Coordinate sales related activities and maintain/monitor accurate data with efficiency
• Exercise creative thinking and apply experiences to improve processes as needed
• Support account manager/sales team in handling of inquiries, orders, issues, shipment, tracking, reports, and general follow up
• Assist account manager/sales team to meet the performance target to provide an efficient and comprehensive service

Requirements

We’re looking for a Sales Support Specialist to assist our account managers and sales team in delivering exceptional service and meeting performance targets. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Preferred: Operational experience in distribution business.

• Strong sense of accountability, ownership, and a positive attitude.
• Ability to work effectively under pressure and meet challenging targets.
• Background in B2B and distribution business models; experience in tech industries is a plus.
• Proven ability to manage multiple tasks with shifting priorities and tight deadlines in a fast-paced environment.
• Strong written and verbal communication skills to engage with customers and internal stakeholders.
• Proficient in Microsoft Office (Excel, PowerPoint) and SAP.
• Excellent problem-solving skills with attention to detail for coordinating and following up on requests.
• Team player with flexibility and the ability to self-manage.
• 2–5 years in Sales Operations, Business Operations, or Account Support roles. Previous experience supporting sales management preferred.
• Bachelor’s degree in Business, Operations, or a related field (preferred).

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance