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Erie Home

Call Center Agent

Company logo
Erie Home
Direct‑to‑consumer home improvement firm specializing in roofing, siding and waterproofing with rapid growth.
Full-time Call Center Agent for a home improvement company, handling interested homeowners' calls, scheduling appointments, and promoting the company's products.
21d ago
$800 - $1,000
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Toledo, OH
Field
Company Size
- Employees
Service Specialisms
No specialisms available
Sector Specialisms
Residential
Buildings
Role
What you would be doing
client delivery
customer engagement
customer qualification
appointment scheduling
data collection
  • Create a great first impression as one of the first points of contact.
  • Connect with interested homeowners and schedule appointments using our proven scripts and rebuttals designed for success.
  • Engage & qualify customers, sharing benefits of our products and scheduling consultations.
  • Use a dual-monitor system to ensure accurate data collection.
What you bring
computer
typing
multitasking
transportation
attitude
communication
  • Strong computer skills, typing abilities, and multitasking.
  • Reliable transportation to our Toledo office.
  • A positive attitude, great communication skills, and team spirit.
Benefits
  • Up to a $5,000 Military Hiring Bonus – opportunities to attend an ECHO Leadership Retreat.
  • Paid Training & Career Growth – Leadership development & promotion opportunities.
  • Paid Time Off – Receive 2 weeks (prorated) in your first year
  • Schedule flexibility – Work 4 weekdays + 1 weekend day (12 pm – 9 pm).
  • Comprehensive Benefits – Medical, dental, vision, PTO, 401(k) with company match.
  • Top Performers Earn $70K+ Annually – High earning potential with uncapped bonuses!
  • Uncapped Bonuses
  • Earn $800 - $1,000+ per week – Base pay + weekly & monthly bonuses.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • background checks may be required, but details are not provided in the job description.
Company
Overview
$40M to $500M
Annual Sales Growth
The company achieved rapid growth, increasing annual sales from $40 million to over $500 million in just five years.
$100K+
First-Year Earnings
Commission-driven earnings often exceed $100,000 in the first year, driven by performance-based incentives.
1,000+ miles
Weekly Mileage
Sales representatives typically drive over 1,000 miles weekly across large territories.
75–100 miles
Territory Radius
Service territories typically span 75 to 100 miles, ensuring comprehensive local coverage.
  • focused on pre-set in-home sales appointments for residential projects like roofing and siding.
  • offers world-class paid training and warm leads for its sales team.
  • projects involve high-quality residential roof installations with lifetime warranties.
  • culture is fast-paced and high-pressure, with promotions based on performance.
  • sales representatives deliver 3- to 5-hour in-home presentations as part of their routine.
Culture + Values
  • We value integrity, teamwork, and accountability.
  • We believe in doing what’s right for the customer.
  • We are committed to innovation and continuous improvement.
  • We foster a culture of excellence, where high standards are expected and achieved.
  • We embrace personal growth and professional development.
  • We strive to create an environment of mutual respect and trust.
Environment + Sustainability
2050 Target
Environmental Commitment
Committed to achieving net zero emissions by 2050 through strategic initiatives and sustainable practices.
  • Committed to reducing carbon emissions through the use of energy-efficient technologies.
  • Actively working to reduce waste in its manufacturing and operations.
  • Aims to improve the sustainability of its product offerings by using eco-friendly materials.
Inclusion & Diversity
  • Significant strides toward gender equality within its workforce.
  • Creating a workplace that values diversity of thought and background.
  • Clear goals set to promote equal opportunities and career advancement for all employees.
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