Business Systems Support Officer
Warden Construction Ltd
Provide IT support, manage systems and databases, and improve processes for construction firm.
18 days ago ago
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Kirkham, England, United Kingdom
Office Full-Time
Company Size
500 Employees
Service Specialisms
Construction
Design and Build
Decarbonisation and Net Zero
Fire Safety Remediation
Maintenance and MTC contracts
Refurbishment projects
Sector Specialisms
Commercial
Residential
Healthcare
Education
Retail
Industrial
Leisure
Specialist Residential
Role
What you would be doing
help desk
it equipment
process improvement
project support
security management
system management
- Technical support: Provide help desk support to users in addition to the support provided by our outsourced IT support company.
- IT equipment management: Manage allocation of all IT equipment, maintaining user registers and management of hardware equipment upgrades both leased and purchased.
- Process improvement: Identify and implement ways to improve the efficiency and effectiveness of operational IT processes.
- Reporting and communication: Prepare reports, maintain communication with stakeholders (in particular our IT support provider), and clearly explain solutions to technical problems.
- Administrative support: Perform day-to-day office tasks such as ordering supplies, and coordinating meetings.
- Accreditation support: Supporting our HSEQ team in maintenance and development of our ISO accredited business processes.
- Project support: Assist with projects involving system upgrades or new feature implementations, including providing assistance with training and resources for testing and data migration.
- Security management: To assist in managing access to data across Microsoft 365 and other company systems in line with Warden’s approved access rights list.
- System and database management: Develop and maintain administrative and IT systems, including managing databases, e-filing, and ensuring data accuracy.
What you bring
microsoft 365
networks
time management
communication
construction
detail
- Works well under pressure
- Has excellent IT skills particularly in Microsoft 365 and networks.
- Strong time management/ prioritisation skills.
- Be able to work both independently and as part of a team.
- Previous construction industry experience may be advantageous but not essential.
- Superb communication skills to effectively liaise with stakeholders.
- Ability to self motivate and work to deadlines.
- Ability to maintain high attention to detail.
- Employee Assistance Programme
- Cycle to work scheme
- 24 days annual leave, plus bank holidays
- Warden offers a wide range of rewards and benefits, including:
- Death in service cover
- Staff holidays buy/sell scheme
- Mental health support
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Committed to delivering high-quality construction services, they have become a trusted name in the industry.
- With a broad range of projects completed, they specialize in residential, commercial, and infrastructure developments, offering tailored solutions for every need.
- Their extensive expertise spans various sectors, including industrial and transport, consistently completing projects on time and to the highest standards.
- Known for tackling both large-scale infrastructure projects and intricate commercial builds, they’ve built a reputation for reliability.
- Their portfolio showcases diverse developments contributing to the urban landscape, from residential complexes to expansive industrial hubs.
- We foster a culture of openness, trust, and respect.
- Our approach is underpinned by a commitment to quality, innovation, and collaboration.
- Safety is at the forefront of everything we do, ensuring the well-being of our people and projects.
- We value long-term relationships with clients, partners, and stakeholders built on integrity and transparency.
- We continuously invest in the development of our people, empowering them to excel.
Net Zero by 2050
Target for Sustainability
Commitment to achieving net zero emissions by 2050 through comprehensive carbon reduction strategies.
- Aim to reduce carbon emissions across operations and supply chain.
- Environmental management is embedded in projects with initiatives focused on reducing waste, improving energy efficiency, and minimizing the environmental impact.
- Actively engage with clients and stakeholders to implement sustainable solutions in construction projects.
- We are dedicated to creating an inclusive and diverse workplace where every individual is valued and respected.
- Our workforce includes individuals from a variety of backgrounds, and we prioritize equal opportunities for all.
- We regularly review our practices to ensure diversity and inclusion are integrated into all aspects of our business.
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