Lead Service Manager - Newport Village

Description

• Lead, direct, and supervise the service team in their day-to-day functions.
• Schedule and supervise contractors.
• Purchase supplies and equipment to maintain appropriate levels of inventory working within the budget guideline.
• Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors/interiors, market ready units, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community.
• Provide superior customer service to internal and external customers.
• Meet the service budget and manage the financial resources necessary to accommodate current and future maintenance and repair projects working within approved budget guidelines.
• Provide leadership to the service team including interviewing, orientation, training and mentoring. As well as provide feedback to the Community Director on their performance.
• Conduct periodic inspections to assess effectiveness of policies and procedures and develops corrective action plans as needed.
• Manage and schedule the service support necessary to maintain the overall appearance, preventative maintenance, safety and OSHA/legal requirements to insure the safety of residents and mitigate liability of the community.

Requirements

• Minimum of five years’ experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall, and/or pool maintenance.
• Technical or vocational certificate and/or degree preferred.
• Some locations require certification in pool operation (CPO).
• Must be EPA Type II certified; Type III or Universal may be required at some locations
• Must have and maintain a valid driver’s license unless otherwise noted.
• Minimum of five years’ experience supervising/managing associates.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance