Dispatcher 2nd Shift

Description

• Communicate with technicians, client care, and leadership as needed
• Serve as the final quality check to make sure no details are missed before tomorrow
• Review and close out all service calls for the day, including billing, notes, and follow-ups
• Ensure next-day schedules are fully set and optimized for efficiency

Requirements

• Comfortable making decisions independently
• Tech-savvy with scheduling/dispatch software (training provided)
• Double-check dispatch board accuracy and assign rollover calls
• Highly organized with strong attention to detail
• Quick thinker, problem solver, and calm under pressure

Benefits

• Long Term Disability
• Basic Life Insurance (free to employees)
• 401k with Matching
• Paid Time Off
• Critical Illness Insurance
• Work-from-home flexibility available after training (quiet, distraction-free environment required)
• Dental Plans (free to employees)
• Accident Insurance
• 2nd Shift coverage until operations are fully closed
• Vision Plans (free to employees)
• Holiday Pay
• Hospital Indemnity Insurance
• Medical Insurance (employer subsidized)
• Short Term Disability (free to employees)
• Cellular Discounts

Training + Development

Interview process

Visa Sponsorship

Security clearance