Office Administration Manager at Willowtree | Town Planning, Strategic Advisory & Communications in North Sydney, New South Wales, Australia | Kablio

Role

Description

system implementation

workguru

xero

crm tools

it oversight

board management

Leading and reviewing the performance of virtual assistants (VAs).
Organising and managing board meetings, including agendas, minutes, and pre-meeting preparations.
Providing ongoing training and support to staff across all operational systems including induction and onboarding of new staff.
Supporting directors with fee proposals, legal documentation, and diary management.
Coordinating client events, charity initiatives, and team activities.
Ensuring compliance with HR policies and overseeing performance reviews including monthly and quarterly KPI tracking for staff.
Managing fee proposals, invoicing, and sales pipeline reports using WorkGuru and Xero
Implementing and improving systems such as WorkGuru, Employment Hero, and CRM tools including Hub Spot.
Managing internal and external meetings, including agenda-setting and minute-taking.
Managing updates to capability statements, social media, and corporate videos and website.
Drafting and managing employment agreements and onboarding processes.
Overseeing IT systems, equipment purchases, and relationships with IT providers.
Overseeing office operations, including lease agreements, maintenance, and suppliers.

Requirements

workguru

employment hero

xero

crm

5+ years

communication

Are you an exceptional and organised office and administration manager with a knack for operational excellence? Do you enjoy driving seamless operations across multiple areas in a positive and collaborative environment? We’re looking for a dedicated and experienced Office & Administration Manager to join our team and take our operations to the next level.

Exceptional organisational and prioritisation abilities.
5+ years experience in operations, executive assistance, or administration roles.
Proficiency in tools such as WorkGuru, Employment Hero, Xero, and CRM systems.
Outstanding communication and interpersonal skills.

Benefits

Flexible Working including work from home Wednesdays.
Work with a collaborative, fast paced and forward-thinking team.
A chance to make a tangible impact on our business operations.
Generous maternity / paternity leave policy.
Enjoy a supportive work environment with competitive remuneration and benefits.
Staff wellness contribution per annum.
Opportunities for professional growth and development.
Breakfast and lunch provided and unlimited barista coffee.
A collaborative and supportive team environment.
Best-in class learning and development and mentoring programs.
Competitive remuneration and benefits.
Take on a role that offers autonomy and growth as well as personal development opportunities.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2010 Founded

Founded in 2010

The company was established in 2010 and has since grown into a national planning and advisory firm.

Led by Managing Director Chris Wilson, the firm combines statutory and strategic planning with approvals expertise across NSW, QLD & VIC.
Their financial success stems from ‘will‑to‑win’ client‑focused projects and strong commercial awareness.
They guide clients through complex processes—including DAs, rezoning, master planning, subdivisions, DCPs and expert court appearances.
Typical projects span health precincts, private hospitals, education campuses, aged care villages, industrial facilities and commercial hubs.
They launched Willowtree Communications to integrate community engagement, strategic advice and government relations into planning.
Notable works include Northern Beaches Health Hub, Wollongong Private Hospital, Sikh Grammar School and over‑station development at Crows Nest.
Their team combines deep public‑sector experience, court expert credentials and a proactive, ownership mindset to deliver standout outcomes.

Culture + Values

Every project is treated as if it were their own.
Combining a strong will to win, commercial understanding, and a deep appreciation for Strategic and Statutory Planning to achieve the best possible outcomes for clients.
A fiercely proactive approach with a commitment to ownership ensures quality product and delivery are central to their business.
High staff engagement in projects, with access to leadership, mentoring, and business coaching.
Provision of free breakfast, lunch, and coffee; flexible working hours; and active support for professional development.
A fast-paced, KPI-driven environment with weekly performance tracking.

Environment + Sustainability

22.0 tonnes CO2e

Annual Carbon Footprint

Includes Scope 1 (7.1 t), Scope 2 (11 t), and Scope 3 (53 t) emissions.

AUD 2,267 offset cost

Annual Carbon Offset Cost

Estimated annual cost to offset the full carbon footprint.

Offers 'environmentally sustainable outcomes' as part of statutory and strategic planning services
Certified Environmental Practitioner (CEnvP) on leadership team, reflecting commitment to environmental best practice

Inclusion & Diversity

4.1/5 Rating

Glassdoor Equality Score

The company has earned a 4.1/5 rating from Glassdoor for its commitment to equality, diversity, and inclusion.

Multiple employee reviews note access to leadership regardless of background
No publicly stated DEI strategy or gender-split targets visible on website or LinkedIn

Articles

About Us

Projects

Role

Description

system implementation

workguru

xero

crm tools

it oversight

board management

Leading and reviewing the performance of virtual assistants (VAs).
Organising and managing board meetings, including agendas, minutes, and pre-meeting preparations.
Providing ongoing training and support to staff across all operational systems including induction and onboarding of new staff.
Supporting directors with fee proposals, legal documentation, and diary management.
Coordinating client events, charity initiatives, and team activities.
Ensuring compliance with HR policies and overseeing performance reviews including monthly and quarterly KPI tracking for staff.
Managing fee proposals, invoicing, and sales pipeline reports using WorkGuru and Xero
Implementing and improving systems such as WorkGuru, Employment Hero, and CRM tools including Hub Spot.
Managing internal and external meetings, including agenda-setting and minute-taking.
Managing updates to capability statements, social media, and corporate videos and website.
Drafting and managing employment agreements and onboarding processes.
Overseeing IT systems, equipment purchases, and relationships with IT providers.
Overseeing office operations, including lease agreements, maintenance, and suppliers.

Requirements

workguru

employment hero

xero

crm

5+ years

communication

Exceptional organisational and prioritisation abilities.
5+ years experience in operations, executive assistance, or administration roles.
Proficiency in tools such as WorkGuru, Employment Hero, Xero, and CRM systems.
Outstanding communication and interpersonal skills.

Benefits

Flexible Working including work from home Wednesdays.
Work with a collaborative, fast paced and forward-thinking team.
A chance to make a tangible impact on our business operations.
Generous maternity / paternity leave policy.
Enjoy a supportive work environment with competitive remuneration and benefits.
Staff wellness contribution per annum.
Opportunities for professional growth and development.
Breakfast and lunch provided and unlimited barista coffee.
A collaborative and supportive team environment.
Best-in class learning and development and mentoring programs.
Competitive remuneration and benefits.
Take on a role that offers autonomy and growth as well as personal development opportunities.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2010 Founded

Founded in 2010

The company was established in 2010 and has since grown into a national planning and advisory firm.

Led by Managing Director Chris Wilson, the firm combines statutory and strategic planning with approvals expertise across NSW, QLD & VIC.
Their financial success stems from ‘will‑to‑win’ client‑focused projects and strong commercial awareness.
They guide clients through complex processes—including DAs, rezoning, master planning, subdivisions, DCPs and expert court appearances.
Typical projects span health precincts, private hospitals, education campuses, aged care villages, industrial facilities and commercial hubs.
They launched Willowtree Communications to integrate community engagement, strategic advice and government relations into planning.
Notable works include Northern Beaches Health Hub, Wollongong Private Hospital, Sikh Grammar School and over‑station development at Crows Nest.
Their team combines deep public‑sector experience, court expert credentials and a proactive, ownership mindset to deliver standout outcomes.

Culture + Values

Every project is treated as if it were their own.
Combining a strong will to win, commercial understanding, and a deep appreciation for Strategic and Statutory Planning to achieve the best possible outcomes for clients.
A fiercely proactive approach with a commitment to ownership ensures quality product and delivery are central to their business.
High staff engagement in projects, with access to leadership, mentoring, and business coaching.
Provision of free breakfast, lunch, and coffee; flexible working hours; and active support for professional development.
A fast-paced, KPI-driven environment with weekly performance tracking.

Environment + Sustainability

22.0 tonnes CO2e

Annual Carbon Footprint

Includes Scope 1 (7.1 t), Scope 2 (11 t), and Scope 3 (53 t) emissions.

AUD 2,267 offset cost

Annual Carbon Offset Cost

Estimated annual cost to offset the full carbon footprint.

Offers 'environmentally sustainable outcomes' as part of statutory and strategic planning services
Certified Environmental Practitioner (CEnvP) on leadership team, reflecting commitment to environmental best practice

Inclusion & Diversity

4.1/5 Rating

Glassdoor Equality Score

The company has earned a 4.1/5 rating from Glassdoor for its commitment to equality, diversity, and inclusion.

Multiple employee reviews note access to leadership regardless of background
No publicly stated DEI strategy or gender-split targets visible on website or LinkedIn

Articles

About Us

Projects