Water Quality Sampling Officer

You will ensure that Yorkshire Water complies with Water Quality sampling regulations and always maintains 100% compliance. This is done by carrying out Water Quality Sampling as dictated by the regulatory sampling programme & to carry out investigational sampling as and when needed by the business.

• To operate and interrogate corporate systems, such as Advantex, RTS, Odyssey and Lab Systems as required.
• When on site, helping to resolve customers issues as and when needed and reporting those that cannot be resolved immediately.
• Develops and maintains effective internal relationships, has a good teamwork focus and customer relations.
• To identify and report anything that may compromise compliance to the Regulatory Sampling Programme such as observations that could pose a threat to public health.
• To report and mitigate Health & Safety and/or security issues.
• To liaise effectively with other relevant personnel including Water Quality Scientists, Production Engineers and Field Technicians regarding any additional sampling required or to highlight site issues.
• Ensure that all sampling is conducted on water treatment works and distribution assets as per request or as dictated by the regulatory sampling programme. This involves collecting a range of different water quality samples at different process stages for dispatch and analysis at a central lab.
• To identify the leadership behaviours required in your role and for your team utilising the Responsible Leader Framework.
• Carrying out random customer sampling as part of the regulatory sampling programme.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

Interview process – 1st stage telephone interview / 2nd stage face to face interview

If you’ve got experience in Water Quality Sampling Officer and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

• Previous experience of working in a quality or sampling role.
• Experience of delivering excellent customer service and resolution of customer contacts.
• Proficient knowledge of corporate systems.
• Holds full valid driving licence and understands the challenges of occupational driving.
• To understand potable water quality procedures.
• To comply with all the requirements of the WQ Sampling procedures, QMS and ISO17025 accreditation.
• Basic IT skills in Office and email packages with willingness to learn.
• Previous experience gained within the water or wastewater sectors or within the broader utilities, process, or manufacturing industry sectors.
• Is self-motivated and able to manage workload independently.
• An understanding of Water Quality Regulations.
• Experience of working in a procedural and regulated environment.
• To have a basic understanding of water treatment operations and distribution systems.
• Has a good sense of smell and taste for on-site testing.
• Ability to work at heights and within enclosed spaces.

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

All our roles are subject to a medical questionnaire, and further medicals when required.

Working Type: These are permanent opportunities working 37 hours per week, Monday to Friday. Once fully trained, you will be expected to participate in an operational standby rota, which involves out of hours working.

• Online GP service, cycle to work scheme, gym membership discounts and many more!
• Retail savings scheme
• We offer a competitive salary, depending on experience £25,775 to £31,981
• Development opportunities in line with the Water Quality Sampling Officer progression plan
• Life assurance cover of 4 times pensionable salary
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme currently up to 12% company contribution
• 25 days annual leave plus bank holidays – plus an extra wellness day!
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.