Collections Specialist - Temporary

Company logo
U.S. Engineering
U.S. Engineering is a leading provider of mechanical, electrical, and plumbing construction services.
Manage overdue accounts, resolve payment issues, and analyze collections data.
9 days ago ago
$24 - $34
Intermediate (4-7 years), Junior (1-3 years)
Contractor
Kansas City, MO
Office Full-Time
Company Size
1,200 Employees
Service Specialisms
Mechanical Contracting
Facility Management
On‑call Service
Preventative Maintenance
Test & Balance Validations
Energy & Sustainability
Commissioning
Off‑site Manufacturing
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
trend analysis
dashboard development
reporting
record keeping
customer outreach
dispute resolution
  • Analyze aging reports and payment trends to proactively identify at-risk accounts.
  • Proactively contact customers with overdue accounts via phone, email, and written correspondence to pursue payment.
  • Document all collection activities in the appropriate systems and maintain accurate records of customer communications and payment arrangements.
  • Support month-end reporting and forecasting related to outstanding receivables and cash inflows.
  • Collaborate with internal departments, including accounts receivable and sales, to reconcile accounts and provide updates on collection progress.
  • Resolve escalated payment disputes, discrepancies, and billing issues in a professional and customer-focused manner.
  • Develop and maintain dashboards or reports that track collection effectiveness, customer payment behaviors, and key performance indicators (KPIs).
  • Adhere to all collection procedures, company guidelines, and regulatory compliance standards.
What you bring
excel
powerbi
finance degree
collections
analytical
problem solving
  • Proficiency in Microsoft Excel (pivot tables, formulas, charts); experience with reporting or data visualization tools (e.g., Power BI, Tableau) is a plus.
  • Strong problem-solving and conflict-resolution abilities.
  • High attention to detail and persistence in following up on outstanding balances.
  • Knowledge of collection laws and regulatory compliance is a plus.
  • Excellent communication and interpersonal skills with the ability to influence and negotiate payment resolutions.
  • Prior experience analyzing accounts receivable data or developing reporting tools is a plus.
  • Primarily a sedentary role; must be able to sit for extended periods and use a computer and telephone regularly.
  • Solid business acumen combined with analytical thinking, resulting in the ability to manage the company’s opportunities, risk, and profitability.
  • Minimum of Associate’s degree required in Finance, Accounting, or a related field; Bachelor’s degree preferred.
  • Strategic and innovative thinker who can envision the future
  • Ability to build successful business relationships both internally and externally and relate to a variety of people at all levels.
  • Experience handling escalated collection issues and working with enterprise financial systems.
  • Strategic and innovative thinker who can envision the future.
  • Limited travel may be required for training or occasional meetings (less than 10%).
  • Strong analytical skills with the ability to interpret financial data, identify trends, and recommend solutions.
  • 2 to 4 years of experience in collections, accounts receivable, or financial analysis.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Minimal physical effort required.
Benefits
  • Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.
  • The range for this position has been established at $24.50 hr to $34 hr per hour and is U.S. Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
Training + Development
Information not given or found
Company
Overview
High-Rise Buildings
Notable Projects
Renowned for constructing high-rise buildings and energy-efficient solutions.
  • Committed to delivering high-quality mechanical, electrical, and plumbing services.
  • Specializes in delivering complex and large-scale projects across various industries.
  • Known for work in energy, infrastructure, industrial, and commercial construction.
  • Known for handling challenging projects, including high-rise buildings and energy-efficient solutions.
  • Projects often involve meticulous planning and cutting-edge technologies.
  • Known for providing expert solutions in water resources, energy, and industrial systems.
  • Has a track record of success and adapts to industry changes.
Culture + Values
  • Safety first: We are committed to protecting the health and safety of our employees, customers, and community.
  • Integrity: We uphold the highest ethical standards in everything we do.
  • Excellence: We strive for excellence in all our projects, delivering the highest quality work.
  • Collaboration: We believe in teamwork and collaboration to achieve the best results.
  • Innovation: We embrace innovation to drive progress and solve problems creatively.
  • Customer Commitment: We are dedicated to meeting the needs of our customers and providing exceptional service.
Environment + Sustainability
2050
Net Zero Commitment
The company aims to achieve net-zero emissions by this year, demonstrating a long-term commitment to combating climate change.
  • Implement energy-efficient solutions to reduce environmental impact across projects.
  • Integrate sustainable and environmentally-friendly practices in all stages of design and construction.
  • Focus on reducing waste and increasing recycling efforts across operations.
  • Help clients achieve certifications like LEED and other green building standards.
Inclusion & Diversity
Percentage Increase
Women in Workforce and Leadership
The percentage of women in the workforce and leadership roles is actively monitored and has been increased through targeted initiatives.
  • Goal to increase gender representation in leadership roles.
  • Focused efforts on creating an inclusive workplace culture that fosters diversity at all levels.
  • Ongoing support and development programs for underrepresented groups within the organization.
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