Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Call Center Manager
American Home Design, Inc.
Leading and managing a remote call center team to set appointments for in-home water filtration product sales.
23d ago
$50,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Goodlettsville, TN
Field
Company Size
200 Employees
Service Specialisms
Home Improvement
Remodeling
Contracting
Design
Sector Specialisms
Residential
Bath Remodeling
Replacement Windows
Exterior Doors
Outdoor Living Solutions
Water Treatment Solutions
Walk-in Shower
Tub-to-shower Conversion
Role
What you would be doing
team management
agent coaching
workload management
performance tracking
script management
system maintenance
- Leading and motivating a team of remote call center agents
- Working with our trainer to provide ongoing agent coaching
- Managing schedules, call flow, and workload so everything runs smoothly
- Tracking key numbers like talk time, appointment set rates, and demos
- Managing scripts- creating new ones as needed, ensuring the agents are using them effectively
- Interviewing and bringing on new agents
- Keeping our call center software (Five9, LP, Neustar) updated and running efficiently
- Sharing performance updates and insights with sales managers and leadership
What you bring
leadership
communication
problem solving
organized
call center tech
management experience
- A leader who can motivate, coach, and hold people accountable
- Strong communication and problem-solving skills
- Highly organized and able to juggle multiple priorities
- Confident using call center technology and digging into performance reports
- Previous experience managing a call center preferably where agents are responsible for appointment setting or have sales goals
- Benefits: Health Insurance, Life, Dental, Vision, and Disability Insurance
- Paid Time Off
- Paid Holidays
- Base Salary + Lucrative Bonus Opportunity
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- performed as part of the hiring process.
Company
Overview
- Founded to provide innovative home design and improvement solutions across multiple sectors.
- Specializes in installing windows, doors, and roofing systems tailored to the unique needs of homeowners.
- Focused on delivering high-quality products and expert installation for lasting results.
- Consistently known for exceptional customer service and a commitment to providing energy-efficient solutions.
- Works across residential and commercial properties, enhancing homes with aesthetic and functional upgrades.
- Has successfully completed numerous large-scale projects, with a strong emphasis on sustainability and durability.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio