Employee Relations Specialist

Description

• Responsible for managing requests for employee accommodations (ADA), including facilitating the interactive process between employee and manager as well as reviewing supporting documentation and identifying/recommending appropriate accommodations, as necessary.
• Conduct exit interviews; assist in monthly tracking of turnover data.
• May assist with internal investigations in response to concerns or complaints and recommend appropriate actions.
• Provide back-up support to the HR department for coverage or other special projects as needed.
• Act as witness or note-taker, when needed, for employee relations cases being managed by the Employee Relations Manager or Assistant Director of HR.
• Conduct intake of employee concerns received by email, phone or via the company’s case management system.
• Draft performance improvement plans, disciplinary actions and other types of communication/documentation for employee relations cases.
• Research and resolve a variety of complex employee relations and performance management issues/concerns for designated positions, with direction from the Employee Relations Manager and oversight from the Assistant Director of Human Resources. Recommend course of action from coaching to formal discipline to termination decisions.
• Coach leaders on effective communication techniques for employee issues.
• Responsible for administering the company’s Leave of Absence (LOA) program, including providing required paperwork, tracking requests/approvals/return-to-work, case management, and maintaining confidential LOA files.
• Assist in developing and presenting management development training courses.
• Assist in the facilitation of the semi-annual performance feedback Check-In process for designated office(s) or client groups, including assisting with system set-up, supporting leaders in developing content/message, as well as conducting HR review and approval of feedback.

Requirements

• Able to work evenings and weekends based on position needs.
• Strong computer skills, including solid skill in the Microsoft Office suite (prefer advanced skill in Excel) and familiarity with a variety of HR software programs (Paychex Flex and Workday, preferred)
• Ability to maintain strict confidentiality of sensitive work-related information.
• Ability to develop rapport with a variety of personalities, maintain a calm and professional demeanor during stressful situations, and effectively defuse escalated personnel situations.
• Excellent verbal and written communication skills, in particular the ability to analyze and interpret complex HR policies and law and translate them clearly to staff at all levels of the organization.
• Complete work accurately with strong attention to details.
• Ability to effectively prioritize a fast-paced and varied workload, effectively manage a variety of concurrent and shifting priorities.
• Display strong analytical skills, including the ability to gather information, conduct analyses, present findings, and create solutions. Must have superior skills in writing/documentation, assessing employee relations situations, take a coaching/collaborative approach, and recommend appropriate actions.

Benefits

• Competitive benefits package
• Competitive salaries with continuous review of market conditions
• Opportunities to engage with our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment
• Compensation: $75,000 - $95,000 depending on experience. More is possible if experience dictates.
• Strong growth opportunities
• Discretionary annual bonuses for eligible positions & CPA bonus plan
• Remote and hybrid opportunities
• Dress for your day policy
• Inclusive workplace, providing strong professional growth and development opportunities
• Flexible working hours and work arrangements
• Increased number of paid holidays per year
• 401(k) package with firm profit-sharing

Training + Development

Interview process

Visa Sponsorship

Security clearance