RCC Operating Technologist

Description

• Develops recommendations for BAS system changes and implements approved changes which may include working with contractors and BAS vendors for the programming and remote portal development coordination.
• Responds to demand service requests for BAS/Control related issues to diagnose and rectify.
• Works with building operators and site managers to identify operational and energy savings in BAS operations.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.
• Complies with all internal and external requirements including but not limited to environmental and health and safety.
• Ensure remote platforms are up to date.
• Initiates documents to obtain formal approval of work required.
• Alarm monitoring and work order dispatch of Critical/High priority alerts.
• Trains junior operator team members (as required) on daily operations processes and troubleshooting.
• Upload up-to-date installation documents obtained from installation team and BAS vendors to the BAS after upgrades.
• Programming, coding, on-site installation and/or maintenance of BAS. (Asset)
• Performs commissioning inspections to transition projects from installation to an on-going operation.
• Address frequent failures with site team and Vendor. Identify, record and escalate deficiencies and maintain related documentation.
• Monitor system performance and fault events perform corrective and demand service maintenance on BAS to achieve facility uptime, uninterrupted client operations, occupants’ comfort asset integrity, and energy and operating cost objectives.
• Assists in enhancing tenant and customer satisfaction. Maintain positive relations through the manner with which work is performed and delivered.
• Optimizes facility uptime and asset integrity of assigned facility.
• Provides remote technical support to on-site technician team via phone support system.
• Provides observations about facility building automation equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
• Performs work in accordance to established processes and practices.
• Participates in and assists with facility-related projects.
• Provide input to Project Teams and/or BAS Vendors on scope and remote portal requirements.
• Coordinate maintenance repairs and implement temporary overrides to minimize impact while awaiting services.
• Receives, actions, tracks, monitors and reports status of maintenance and repair work within the work order management system including progress notes and resolution notes.
• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.

Requirements

• Medium to advance skills in word processing and spreadsheet data manipulation and analysis tools. (5 years)
• Strong ability to adhere and to properly execute processes and practices relating to facility operations and maintenance. (3 years)
• College Diploma in a related discipline.
• Demonstrated proficiency with BAS navigation, data-trend setting and extractions, trouble shooting. (3 years)
• On-call/standby and emergency call - outs as they arise. Occasional extended hours. (Must be available)
• Remote BAS operation for multiple facilities. (3 years)
• Must be able to work shifts, be on-call and be available to respond to emergencies.
• Good knowledge of optimization and energy management strategy for BAS. (3 years)
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification. (3 years)
• BAS or Building Operations courses (Asset).
• Bilingualism (Asset)
• Familiar with integration concepts and platforms such as BACnet systems. (1 year)
• Must be available to work rotational shifts during business hours, be on-call, and be available after hours and weekends to respond to emergencies
• Mentoring skills required to support Junior BAS Operator development. (Asset)
• Operational experience in fault detection platform. (Asset)
• Strong client-service orientation along with a high sense of urgency. (3 years)
• Valid drivers’ license (Asset)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance