Income Officer

Description

Requirements

• Have or be willing to work towards housing related qualifications.
• An understanding of the rent recovery process including the law around possession, and government policy around welfare reform and its impact on the sector, Regenda and its customers.
• Experience of managing a range of housing related debt on a patch basis.
• Knowledge of social housing legislation.
• Must be able to drive, have access to a car, hold a valid driving licence and have business insurance to claim mileage.
• Excellent communication skills, both verbal and in written format.

Benefits

• 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
• Monthly staff lottery scheme.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Enhanced maternity, paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives.
• 6 additional days for volunteering.
• Annual salary of £32,022 (FTE)
• £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
• Liverpool city centre office base, hybrid working
• A wide variety of exciting learning and development opportunities.
• Full-time (35 hours), part-time and flexible working patterns available
• Up to 9% employer’s contribution to the pension scheme (match funded).
• A range of flexible working options.

Training + Development

Interview process

Visa Sponsorship

Security clearance