HOA Associate Manager (NV)

Description

• Organizes and maintains filing system and files correspondence and other records.
• Maintains applicable databases. Updates websites - including meeting dates, meeting agendas, meeting minutes, board rosters, and community events. Provide updates to appropriate personnel/ board members who utilize this information.
• Supports the Community Manager with the handling of all homeowner requests received by telephone, in person, in writing, or via the internet.
• Composes violation letters to residents and handles phone calls with regards to same and reports findings to the Community Manager for resolution of problems in accordance with regulations established by the Board of Directors.
• Takes detailed messages. Prioritizes emergency repair request calls by immediately informing the Community Manager.
• Assist new home buyers and real estate professionals with copies of required documents to complete purchase at the request of the Community Manager.
• Under the direction of the Community Manager, organizes and maintains association records, documents, and homeowner correspondence with relation to association business procedures. When requested, composes correspondence and communication for same. Assists with all administrative functions and keeps all records in good order and keeps community forms and documents current and updated. Makes copies of correspondence or other printed materials, prepares outgoing mail and correspondence, including email and faxes.
• Assists with uploading of documents to My Seabreeze.
• Greets scheduled and walk-in visitors and directs to appropriate area or person in a positive, respectful, and professional manner at all times.
• Assists homeowners with clubhouse rental. Accepts deposits and required forms and explains rules and regulations and key use. Updates calendar with clubhouse use dates, committee meetings, and special events.
• Reads and routes incoming mail. Locates and attaches appropriate file to be answered by the Community Manager.
• Creates new forms and maintains procedure manuals.
• Courteously answers and screens the office telephone and directs calls accordingly.
• Assists in coordinating with Community Manager and the Maintenance Supervisor, outside contractors and homeowners all Board of Director approved repairs to condominiums and surrounding common area property.

Requirements

• High School Diploma or equivalent; two (2) year or four (4) year college degree preferable
• Strong organizational and time management skills
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint
• Minimum three (3) years general administrative experience; previous industry experience highly desired
• Excellent communication skills, both verbal and written
• Ability to multi-task

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance