

Providing climate-focused solutions through technology-driven innovation in diverse sectors.
The IT Helpdesk Team Lead is in charge of leading support for the IT team. Reporting to the IT Operations Manager, this role will be responsible for aligning with overall department goals while driving the user support experience. This is a technical, hand-on role, that will work closely with the IT Helpdesk team to revise and create Helpdesk procedures, address ticket issues and escalations, while assisting with the growth of the team.
$80-100K annually.